Customer Advisor Remote
GBA Properties
Full Time
Remote
900 GBP MONTHLY Today
Job description
About Us:
We are a small, independent family run business specialising in Residential Lettings and Property Management across the UK, fully focused on the priorities and needs of both the Landlord and the Tenant.
Covering properties all over the UK, we proudly serve Landlords and Tenants to the best of our ability.
About the role:
In this role, you will provide support to our clients ensuring high levels of satisfaction and resolution of queries across different products and portals. As a Customer Advisor some of your key duties will include:
- Taking responsibility for resolving queries either by phone or e-mail which may include: taking payments, password resets and assisting with downloading files
- Recording and maintaining accurate electronic records
- Reporting, logging and communicating faults
- Ownership of complaints and resolution
About you:
You will demonstrate to us that you have:
- The ability to deliver first-class customer service to ensure successful resolution through problem solving
- Excellent telephone manner with excellent verbal and written communication skills
- Attention to detail and ability to maintain accurate records
- Good team player skills and are flexible and adaptable to change
Job Type: Part-time
Part-time hours: 6 per week
Salary: £900.00 per month
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
Work Location: Remote
