Customer Advisor Douglas, Scotland
Boots
Full Time
Douglas, Scotland
20047 - 21000 GBP ANNUAL Today
Job description
The importance of your role.
This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.
You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.
What you’ll be doing day to day.
Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.
Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.
Inspire the in-store team with your really personable customer care, helping them any way you can.
How will you do it?
Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.
Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.
Know our customers, find more about them, what they like and what they don’t – it can make such a difference to the way we do things.
What you’ll need to have.
We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.
Our Diversity and Inclusion commitment.
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.
You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.
What you’ll be doing day to day.
Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.
Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.
Inspire the in-store team with your really personable customer care, helping them any way you can.
How will you do it?
Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.
Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.
Know our customers, find more about them, what they like and what they don’t – it can make such a difference to the way we do things.
What you’ll need to have.
We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.
Our Diversity and Inclusion commitment.
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
All rewards and benefits are subject to change and eligibility.
Business Area
Retail
Function
Store Colleagues
Shift Pattern
Daytime - weekdays, Weekends and evenings
Hours per week
Less than 8 hours per week, Over 35 hours per week
Office use only
54.150911892,-4.485475021
Office use only
Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant
Office use only
No
Company
UK Stores
Division
16 - United Kingdom
Office use only
No
Region
3 - Northern England and NI
Area
125 - North Lancashire and Preston
Job Code
ABW Customer Advisor
Store
1153 - DOUGLAS
Boots
www.boots.com
Nottingham, United Kingdom
Sebastian James
Unknown / Non-Applicable
10000+ Employees
Company - Private
Drug & Health Stores
1849
