Customer Accounts Administrator Newcastle upon Tyne, England
Job description
Come and make a difference at Karbon as a Customer Accounts Administrator
We are looking to appoint a suitably qualified and experienced individual for the role of Customer Accounts Administrator in the Customer Accounts Team.
About the role
The Team manages our former tenant and current garage tenant arrears collection. They verify rent details for Universal Credit claims, update accounts with Housing Benefit award information and process tenant refunds as their main day to day duties.
About you
The successful applicant will be able to demonstrate an ability to successfully negotiate repayment of outstanding debts. Have excellent time management skills to effectively manage their weekly tasks. Have good communication skills to be able to answer queries through various channels.
About our team
The successful candidate will work in our Customer Accounts Team led by the Customer Accounts Team Leader (Admin).
Key Information
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Customer Accounts Administrator – Ten month secondment/fixed term role
- Salary is £22,947 per annum
- Location: Gosforth or Stanley
- 37 Hours per week with some homeworking available/flexible working
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.
We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.
If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/
Important dates
Closing date for applications
Thursday 16 February 2023
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.
Interview date
Friday 23 February 2023
We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.
Job Types: Full-time, Temporary contract
Contract length: 10 months
Salary: £22,947.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Newcastle upon Tyne
Application deadline: 16/02/2023
Reference ID: RQ00001019
