crm consultant Belfast, Northern Ireland
Job description
About Selazar
Selazar is an eCommerce fulfilment technology company with locations across the UK and Colombia. Although, relatively young, Selazar is already a key player in the marketplace and has recently been recognized as a top 20 Tech Nation Rising Star for 2020/2021 and Retail Week’s Top 40 Innovative Global Startups.
With partnerships across the top couriers in the UK as well as integrations with the leading eCommerce platforms, Selazar is already helping major retailing clients automate their key eCommerce processes through its platform.
We are growing at a phenomenal rate securing some fantastic contracts, which means we can help you take your career to the next level. We want everyone who works for us to fulfil their full potential and take their career with us as far as they can.
At a glance
Reporting to the Head of Marketing, our HubSpot CRM Manager will interact with, customise, and extend our current HubSpot platform using Custom Objects and APIs. Collaborating with other departments, you will gather requirements, create content to empower users with resources and tools to enable them in achieving their goals.
Job Title: HubSpot CRM Manager
Location: Belfast
Salary: Negotiable, depends on experience
Work Pattern: Monday-Friday 08:30-17:00, Hybrid working model.
Responsibilities
- Work as a vital member of the Marketing Team to maintain and own CRM (HubSpot) strategy, identifying target areas, frequency and setting KPIs
- Identify, test and scale new opportunities for growth through a clear analysis of prospect behaviour and engagement
- Work alongside development team to integrate HubSpot with existing and future tools including Jira and NetSuite
- Contribute to planning of digital strategies and help define our product culture
- Utilise the standard and custom objects and properties within the APIs to manage the CRM data, enabling teams to use this data to execute their initiatives effectively.
- Develop and optimise on an ongoing basis automated prospect journey flows and data-driven communications
- Work with data structures to design and develop complex forms and workflows
- Collaborate with Marketing team to understand goals, implement programs and provide concise post-campaign reporting
- Work in co-operation with Sales team to ensure proper qualification, hand off and measurement of leads and customers as they move through the buyer/customer journey
About you
Knowledge and abilities
- Advanced skills in using CRM and Marketing Automation platforms, tools and software applications in a data driven environment
- Advanced knowledge in HubSpot with experience in a commercial environment, to include experience with Custom Objects
- Methodical mindset, with previous experience working in a fast-paced data-oriented organisation
- A knowledge of, and experience with, APIs and SQL would be beneficial
- Desirable to have an understanding of customer/buyer journeys, and performance marketing, conversion and on-line customer acquisition
- Excellent communication skills, combined with a positive approach
Why Work for us?
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
- 34 days Annual Leave
- Increase in pension contributions – matched up to 10%
- Private Health Cover
- Holiday Purchase Scheme
- Share Option Scheme
- Birthday Bonus- take your birthday as paid leave
- Reward Gateway- exclusive access to loads of deals and discounts on big brands, including high street stores, travel websites, food and entertainment, health, and leisure and much, much more
- Peer based employee recognition programme includes:
- Monthly awards where the highest scoring person in the company gains an extra day’s paid annual leave
- Quarterly award where the highest scoring person in the business for that quarter gains a bonus up to £250
- Espress’oself – Monday coffee mornings between 9am-10am
- Friday Wind Down – enjoy a drink and a chat in the office from 4pm
Diversity, Equality, and Inclusion
At Selazar, we are proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike. We are committed to the principle of equal opportunity in employment. We will ensure that recruitment, selection, training, development, and promotion procedures result in no job applicant or employee receiving less favourable treatment on the grounds of race, colour, nationality, ethnic or national origin, disability, trade union membership or non-membership, sex, sexual orientation, or marital status, or being a part-time worker.
We are all unique in ways you can and cannot see, and we aim to attract, develop, and nurture talent to continue to make Selazar a wonderful place to work.
We have fully embraced hybrid working and this has been implemented across all our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles.
Recruitment Agencies
We do not accept unsolicited CVs. Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.
