Critical Services Zonal Manager Heathrow, England
Job description
CRITICAL SERVICES ZONAL MANAGER
Do you enjoy working in a dynamic operational environment? We are looking for resilient individuals to undertake the on the day management of operational colleagues to support the delivery of the Critical Services operation at Heathrow.
In this role you will lead the Critical Services teams having responsibility for the safe and effective delivery of the operation on the day.
With opportunity to work with a range of internal and external stakeholders across Heathrow, and the autonomy to deliver a seamless operation to benefit our customers, being an innovate and bold thinker with be key to success.
You will be a key interface between Critical Services and other stakeholders for the daily management of Aircraft Movements, Ground Service Transport, Ramp Equipment Support Team, Winter Operations, Aircraft Services, Cabin Appearance, and key suppliers during regular and irregular operations. The objective of the role to deliver a seamless customer service experience 24/7, 365 days per year.
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
