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Hours: 40 hours over 5 days

Salary: £41,800 per annum + car allowance £4,250

Location: Flexible but must be able to cover sites across the Midlands, North and South of England

Atlas Hotels is hiring an Area Housekeeping Manager.

Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.

Our Benefits include:

• Hotel rooms across our 58 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £15 per night, with 50% off food and drink when staying for leisure
• Worldwide substantial employee discount at 5,000+ IHG Hotels across the globe
• A free stay worth £100 on your work anniversary every year plus a bonus cash payment as a ‘thank you’ for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service, access to free counselling and wellness support with a 24 hour helpline
• Auto enrolment pension scheme through The Peoples Pension
• Employee referral programme paying out £500 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
• Free/discounted food when on shift
• Free car parking when on shift
• Friends and family hotel discounts
  
• Free parking (Subject to hotels with car parking facilities)

So what does an Area Housekeeping Manager do?

Overall Responsibilities:

• Responsible for overseeing the Housekeeping operations of an assigned number of ATLAS sites within an area.
• Provide leadership and effective management of all direct reports
• To lead, coach and support your teams to achieve the minimum quality requirements whilst engaging your teams to strive for excellence
• Plan and conduct site visits to ensure the execution of quality service and cleanliness standards. Produce reports, share the outcome with all relevant stake holders and follow-ups on preventive plans.
• Provide regular and meaningful reports as required to the Line Manager, with a full explanation of KPI results/targets
• Manage your teams to ensure all Health and Safety requirements are met, to the company standard, and to ensure the safety of all staff and guests.
• Work in partnership with HR team to notify any ER issues and support with relevant actions to a successful conclusion
• To adhere to all ATLAS Hotels Policies and Procedures

Employee:

• Accountable for the performance, development and retention of employees across their sites, including employee engagement
• Understand and role model the Atlas values, living our leadership behaviours
• Drive team performance through engaging communication of our vision, mission and values to employees at all levels
• Nurture a learning culture, coaching and developing others to success
• Responsible for talent and succession mapping across their sites, driving appropriate actions
• Responsible for recruitment across their sites, ensuring all new hires are a fit for the Atlas culture and recruited with talent and succession plans in mind
• Provide effective communication from the centre to hotels and also between hotels of responsibility, ensuring Housekeeper Managers are aware of relevant company information and priorities
• Use fair and motivational reward and recognition practises, accountable to ensure that motivational incentives are used effectively across sites
• Leverages ‘centres of excellence’, acting as a conduit to leverage support from these teams as and when required
• Management of flexible staffing budget across hotels
• Challenge behaviour that is not in line with the Atlas values

Guest:

• Ensure all guests receive a great experience
• Ensure the hotels pass quality evaluations
• Ensure relevant daily, weekly and monthly checks are being undertaken
• Maintain awareness of guest feedback and develop plans for success in conjunction with COM, Hotel Operations Manager, Head Housekeeper
• Adherence to HI & HIEX Brand Standards

Investor:

• Understand and manage hotel P&L’s, including cost control in line with personal objectives
• Nurture effective relationships with the COMs, able to understand, articulate and contribute as necessary to the Rooms Cost Management strategy for their hotels of responsibility in line with their budget.
• Review Hotels in line with agreed metrics and accountable for improvements where required
• Understand in detail the P&L/costs for sites responsibility, engaging with HOMs to identify opportunity/risk areas and make plans for success
• Nurture a culture of best practise and efficiency across hotels, networking with other Housekeeping colleagues and contractors to drive efficiency and high performance
• Ensure effective stock control & management

Compliance:

• Zero tolerance approach to non-compliance, accountable for ensuring all compliance standards are adhered to across sites of responsibility.
• Understand and adheres to Brand Standards as prescribed

Other:

• Undertakes project work as required
• Accountable to ensure sites are at a high quality standard

So why not? Click ‘apply’ now to become our Area Housekeeping Manager and enter into a World of Opportunity!