credit manager Glasgow, Scotland
Job description
Workman are the UK’s leading independent commercial property management specialist and have an enviable position within the property industry.
Based in Central Glasgow.
Current agile working policy – 3 days working in the office and 2 days working from home (post training)
BENEFITS
- 22 days holiday (increasing by 1 day each year to 25 days after 4 years), plus your birthday off, 1 additional days holiday over Christmas and option to buy and sell holiday under flexible benefits scheme
- Flexible benefits package: including gym membership, child-care, bike to work…
- Discretionary annual staff bonus
- Healthcare & life cover plans
- Access to employee savings website and discount deals
- Staff events throughout the year
ABOUT THE ROLE
Working in a close team of around 28 credit controllers in an exciting and fast-paced environment where you are responsible for high-profile clients, with support from your Manager and team. You will build relationships with your tenants and work closely with your Client Accountants, Treasury and Property Managers in order to give your clients the best service possible.
DUTIES AND RESPONSIBILTIES
- Regularly liaising and working in conjunction with Property Managers and Client Accounts dedicated to specific Clients or properties
- Maintain tenant database with accurate details to assist in pursuing arrears
- Work with a minimum of supervision on the collection of overdue accounts
- Acting pro-actively prior to deadlines in contacting regular late payers
- Uses initiative to achieve targeted results, while promoting customer goodwill
- Daily liaison with Cashiers to enable correct information is available to the Property Managers
- Reconciliation of accounts when necessary
- Reporting directly to Clients on the progress of obtaining arrears
- Other ad hoc duties as and when required
QUALIFICATIONS AND EXPERIENCE
- Previous experience in Credit Control preferred
- Proficient in Excel & good IT skills
- Professional telephone manner, clear communication skills and ability to demonstrate empathy when required
- Work well in a team environment
- Organised and able to work on own initiative, ability to prioritise and work under pressure
- Basic accounting knowledge and able to reconcile accounts when necessary
IND1
Workman LLP /FM will use your personal data to evaluate and respond to your application. This may result in us processing personal data which is classified as “special” under data protection legislation. Where this is the case, our basis for processing special category personal data is that it is in the public interest for us to ensure meaningful equal opportunity and diversity monitoring and reporting. For more information on how Workman LLP/FM uses personal data and your rights in respect of your data, please visit the Fair Processing Notice on our website www.workman.co.uk
Job Type: Full-time
Salary: £21,000.00-£24,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Flexitime
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- credit control: 1 year (required)
Work Location: Hybrid remote in Glasgow, G2 5UB
Reference ID: CC/GLS
