JOB SUMMARY

The Credit Controller is responsible for chasing outstanding invoices and allocating payments playing a vital role within the Finance department. This role requires a proactive person seeking to improve and maintain/achieve optimum debtor days, ensure efficiency and effectiveness of cash allocation and seek to continuously improve collection procedures.

MAIN RESPONSIBILITIES

• Allocating payments in accordance with customer remittances and information supplied by the Settlement Team across all company entities
• Chasing debt by telephone and email whilst building strong business relationships with our clients
• Generating and sending reminder letters and fortnightly statements to clients
• Liaising with other team members and the Clients Services team to resolve queries about outstanding invoices
• Running weekly Aged Debt Reports and provide updates to Management about high risk accounts
• Initiating the legal process ensuring Proof of Debts are submitted and working with the Legal team to collect outstanding debts
• Maintain & look to improve current Credit Control policies and procedures
• Assisting with the Sales Ledger Team providing absence and holiday cover as and when required
• To deal with adhoc Credit Control queries as and when required

Essential Attributes:

• Experience of working within a Credit Control department
• Excellent numeracy and problem solving skills
• Excellent written and verbal communication skills
• Excellent user of IT packages such as Word, Excel, Outlook
• Excellent and confident telephone manner
• A well organised individual with a high attention to detail and accuracy
• Works well as a team member and can act on own initiative when appropriate
• The ability to work to strict guidelines and targets and cope under pressure

Desireable Attributes:

• Knowledge of Microsoft Business Central or another computerised accounting system
• General accounts processing knowledge would be advantageous