credit manager Bradwell, South East England, England
Job description
Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world!
We provide secure, cutting-edge, and profitable answers to the questions our publisher partners have about the changing opportunities in the book industry.
Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format. Ingram Content Group has earned its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.
Ingram offers a compensation package that includes competitive base salary, incentive opportunities, and excellent, comprehensive benefits offerings. For more information about Ingram Content Group, or to view the job description and apply online, please visit our website at www.ingramcontent.com.
Ingram Content Group is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
Fixed term contract covering maternity leave
37.5 hours per week
Job Summary:
To assist the AR Supervisor in the provision of a first-class credit control function and support the business.
Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
Essential Job Duties:
- Processing accounting receivables and incoming payments in compliance with financial policies and procedures, allocating daily payments received into Bank Of America GBP, EUR and USD accounts to customer accounts in the accounting system
- Reconciling of the assigned accounts on the receivable ledger to ensure that all payments are accounted for and properly posted.
- Credit management of AR accounts in various ledgers and multiple currencies
- Opening of new AR accounts and review credit of new customer creditworthiness using Creditsafe via online applications or on request of publishers.
- Dealing with aged debt efficiently to minimise aging using appropriate communication methods
- Reviewing and resolving customer overpayments, both new and historic, efficiently, and accurately.
- Oversee the dunning process for customers and ensuring smooth running
- Processing of refunds requested by Customer Service, within the company guidelines
- Processing of card payments received by telephone and subsequent posting thereof
- Dealing with various queries received into the shared email box
- Reviewing daily Held Orders Report and notifying customers by email
- Following-up of monthly bill reminders, contacting clients by both phone and email
- Liaising with clients, customers and internal departments regarding invoice queries
- Ad-hoc duties and project work as directed by the AR Supervisor
- General administration tasks to support the finance team as required
- Where necessary provide cover for absent team members
- To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment
- To report any accidents, potential hazards to your Line Manager immediately
Education:
5 GCSE level including Maths and English Grade C or above
Skills:
- Proven working experience as a Credit Controller and Accounts Receivable Clerk
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with an eye for numbers and attention to detail
- Hands-on experience in operating spreadsheets and accounting software
- Customer service orientation and negotiation skills
- Intermediate knowledge of Microsoft Excel and Word
- Good verbal and written communication skills
- Good problem-solving ability and experience of complex reconciliations
- Able to respond effectively to changing priorities
Additional Information
Perks/Benefits:
- Competitive salary
- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Free onsite parking
- Free Hot drinks
- Snack and Drink Vending machines on site
