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Ingram offers a compensation package that includes competitive base salary, incentive opportunities, and excellent, comprehensive benefits offerings. For more information about Ingram Content Group, or to view the job description and apply online, please visit our website at www.ingramcontent.com.

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Fixed term contract covering maternity leave

37.5 hours per week

Job Summary:

To assist the AR Supervisor in the provision of a first-class credit control function and support the business.

Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.

Essential Job Duties:

• Processing accounting receivables and incoming payments in compliance with financial policies and procedures, allocating daily payments received into Bank Of America GBP, EUR and USD accounts to customer accounts in the accounting system
• Reconciling of the assigned accounts on the receivable ledger to ensure that all payments are accounted for and properly posted.
• Credit management of AR accounts in various ledgers and multiple currencies
• Opening of new AR accounts and review credit of new customer creditworthiness using Creditsafe via online applications or on request of publishers.
• Dealing with aged debt efficiently to minimise aging using appropriate communication methods
• Reviewing and resolving customer overpayments, both new and historic, efficiently, and accurately.
• Oversee the dunning process for customers and ensuring smooth running
• Processing of refunds requested by Customer Service, within the company guidelines
• Processing of card payments received by telephone and subsequent posting thereof
• Dealing with various queries received into the shared email box
• Reviewing daily Held Orders Report and notifying customers by email
• Following-up of monthly bill reminders, contacting clients by both phone and email
• Liaising with clients, customers and internal departments regarding invoice queries
• Ad-hoc duties and project work as directed by the AR Supervisor
• General administration tasks to support the finance team as required
• Where necessary provide cover for absent team members
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment
• To report any accidents, potential hazards to your Line Manager immediately

Education:

5 GCSE level including Maths and English Grade C or above

Skills:

• Proven working experience as a Credit Controller and Accounts Receivable Clerk
• Solid understanding of basic accounting principles, fair credit practices and collection regulations
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with an eye for numbers and attention to detail
• Hands-on experience in operating spreadsheets and accounting software
• Customer service orientation and negotiation skills
• Intermediate knowledge of Microsoft Excel and Word
• Good verbal and written communication skills
• Good problem-solving ability and experience of complex reconciliations
• Able to respond effectively to changing priorities

Perks/Benefits:

• Competitive salary
• Life Assurance
• Company Pension Scheme
• Company Sick Pay Scheme
• Free onsite parking
• Free Hot drinks
• Snack and Drink Vending machines on site