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Description

At AXA UK, our commitment and investment to support business growth continues and we have an exciting opportunity for a Fraud Business Analyst to join us as part of our Retail transformation programme on a 9-month fixed term contract.

You'll support in investigating how AXA can develop a strategic front end fraud solution to close the gap on the competition, remain competitive and mitigate exposure to external fraud over the next 3 years. Noting we expect significantly greater exposure to fraud over the next 2-3 years with households under financial stress and seeking cheaper premiums. Opportunities exist to make improvements to front end controls (quote manipulation, device recognition, and renewal screening).

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.

What you'll be doing:

• Accurately and efficiently document business requirements and user stories.
• Take ownership and responsibility to see problems through to conclusion.
• Develop deep understanding of the business and actively contribute to the definition of the new proposition.
• Work with key stakeholders across the organisation to understand requirements, analyse the as is, define and support the deployment of the to be.
• Ensure programme progress, risks and issues are reported, documented, and escalated as required through appropriate governance channels.
• Actively support progress on at least the following workstreams: product & proposition; finance and back office operations; business readiness; strategy.
• Draft reports and presentations for both updates and sign-offs.
• Actively track activities through to completion.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

Qualifications

We know that some candidates, may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA, but you’re not sure you tick every box we’d still encourage you to apply.

What we're looking for:

• Educated to degree level or equivalent with CIMA Accounting desirable.
• Demonstrable experience of being a resilient self-starter able to handle problem management and resolution.
• Proven experience of working on large scale programmes within financial services.
• Experience with understanding and translating complex business requirements.
• Exceptional networking and senior stakeholder management skills. Comfortable in challenging senior stakeholders across multiple functions.
• Comfortable working with ambiguity and in an environment where priorities change constantly with a continuous improvement mindset.
• Ability to adapt and reprioritise quickly to ensure that any emerging risks are appropriately managed.
• Maintains up to date understanding of industry best practices.
• Knowledge of Agile ways of working preferable.

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £60,000 dependent on qualifications and experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

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About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.