Back

Credit Manager United Kingdom

Diversey

Full Time United Kingdom 10.56 - 12.04 GBP Today

Job description

Credit Controller

Location: Welham Green

POSITION SUMMARY

As a Credit Controller you will join our credit control team. Duties will include handling credit assessments, negotiating payment plans and maintaining accurate financial records. Reporting directly to Credit Control Manager UK&I.

KEY RESPONSIBILITIES

To manage a portfolio of customers ensuring regular payment cycles from them within the company’s trading terms via telephone and hardcopy correspondence.
To allocate credit cards to customer accounts and provide accurate and timely statements.
Maintain audit trail on customer accounts to track status of account and status of cash collection.
Recommend control action on dubious accounts to the manager i.e. “Stop” or legal proceedings.
Improve the company’s bad debts and debtor day ratio by reducing the ageing of debts.
Working in conjunction with Credit Controllers, Credit Control Administrators, Sales Team, Finance, HR, SOP & Customer Care and other functions within the company

CUSTOMER ACCOUNTS

Clear aged items 60 days + in line with targets set by the manager. (Monthly)
Maintain daily contact on the portfolio and ensure the audit trail and monitor spreadsheet are fully up to date. (Daily)
Ensure unallocated cash is kept at minimum and chase for remittances
Recommend control actions on suspect accounts to manager
Maintain all credit control emails and any changes to accounts are updated (Ad hoc)
Ensure all required Invoices & credits are sent to the customer promptly. (Ad hoc)
Ensure all customer files are up to date and in order. (Daily)
Administration duties. (Ad hoc)
Adhere to Health and Safety processes and procedures
Transfer existing customer base on to web link
Other duties and project work will be undertaken as directed by the manager.

KNOWLEDGE, EXPERIENCE & SKILLS REQUIRED

Experience of working in a high-volume environment
Professional, tenacious and highly motivated
Assertive telephone manner
Excellent written and verbal communication skills
Excel at intermediate level
Sound administration experience
Ability to work as part of a team with minimum supervision.
Sage 1000 experience desirable
A positive approach

BENEFITS PACKAGE

PerkBox: Employee Discount Platform
Annual leave: 25 days
Accident & Life Insurance: 1 x annual salary to 4 x annual salary (Linked to Employee Pension contribution %)
Enhanced Maternity and Paternity Pay

Employer contribution to pension insurance (Employee 3% & Employer 5% or Employee 4% & Employer 6%)

ABOUT DIVERSEY

Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 95 years, the Diversey brand has become synonymous with product quality, service, and innovation.

Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally.

We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.