credit manager Shoreham-by-Sea, England
Job description
Our client, a business solutions provider, is looking to recruit a number of new team members for their growing Credit Control team, at varying levels of experience and seniority.
The team are responsible for ensuring the efficient financial management and financial controls necessary to support all business activities.
The successful candidates will be working alongside the Credit Control Manager in a busy and varied role, delivering exceptional customer service. They will be accountable for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise. To be successful in one of these roles, you will be a self-starter who can drive cash collection and influence customers and internal colleagues.
Responsibilities
· Managing part of a large ledger of over 1200 accounts
· Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
· Identifying and analysing root causes for delays in collections of debt
· Responsible for requesting restriction of services and deicide weather to start legal action
· Reconciliations
· Negotiating payment plans with customers
· Promptly logging client queries and assigning them to the relevant department
· Answering queries directly where possible
Essential Skills
· Credit control experience
· Excellent communication, customer service and interpersonal skills
· Excellent telephone manner
· Able to demonstrate excellent attention to detail
· Strong critical thinking and decision-making skills
· Ability to listen to customers and negotiate winning solutions
· Calm, confident manner to handle potentially uncomfortable conversations
Desired Skills
· Telco industry experience desirable not essential
· Experience within an Accounts Receivable department
Job Title: Credit Controller and Team Leader
Location: Shoreham-by-Sea
Salary: £25,000 - £35,000 per annum
Full Time
For more information, please contact Joe Walker at Clearline Recruitment.
Job Type: Full-time
Salary: £25,000.00-£35,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
