credit manager Alderley Edge, England
Job description
A fantastic opportunity has become available for an experienced credit controller to work within our fast-paced credit control department in Alderley Edge. This role requires high levels of attention to detail and the ability to manage workload. The role is varied, and you will be working with debt across both commercial and residential ledgers.
The ideal candidate would have previous experience working within a pro-active credit control team within the property sector and be able to demonstrate how you have successfully reduced company debts. Effective communication is essential with Landlords and Tenants. Experience in Qube would be an advantage, although not essential.
You will be welcomed into a fast-paced environment and the team around you will ensure you build strong collaborative relationships with colleagues in order to exceed client expectations. As a key member of the Property Accounts Team, you will be responsible for applying a pro-active approach ensuring prompt collection of outstanding rents and service charges minimising bad debt risk whilst ensuring that the business credit control policy is applied at all times.
In role, you will be fully supported by our senior controller and management who will ensure that you are on-boarded with in-depth training and ongoing guidance supported by our implemented credit control policy.
Duties & responsibilities
As listed below, but not limited to;
- Uses initiative to achieve targeted results
- Collection of rents and service charges and managing large client ledgers
- Reducing aged debtors, minimising risk to the business
- Posting receipts to the client ledgers
- Attend weekly debt meetings where you will update management
- Regularly liaising and working in conjunction with Property Managers and Client Accountants dedicated to specific properties
- Maintain tenant database with accurate details to assist in pursuing arrears
- Provide copy invoices and statements to tenants
- Communicate effectively with clients by telephone and email
- Deal with queries effectively
- Maintaining accurate and up to date customer details and account records
- Managing Direct Debit files for a number of companies within the portfolio
- Other ad hoc duties as and when required by our senior controller and management
Personal requirements
- Previous experience working within a dynamic credit control unit
- Organised and able to work proactively, prioritise, on own initiative and under pressure
- Professional telephone manner with clear communication skills and ability to negotiate payment of outstanding debt
- Ability to demonstrate empathy when required
- Strong excel skills
- Basic accounting knowledge and able to reconcile accounts
Job Types: Full-time, Permanent, Office based only.
Salary: £28,000 per annum
Benefits:
· Company pension
· On-site parking
· Sick pay
Experience Required
- Accounting: 1 year (preferred)
- Credit control: 1 year (preferred)
Job Types: Full-time, Permanent
Salary: £28,000.00 per year
Benefits:
- Free parking
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
