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Job description

Job Title: Solicitor/Chartered Legal Executive or Experienced Paralegal (Credit Hire)

Area of Business: Claims Solutions - Casualty

Salary Banding: £28-30k DOE

Location: Home Based with requirement to travel to Birmingham / Newport once a month for a team meeting

Role Type: Permanent

Job Introduction:

Our Client's Credit Hire and Repair team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. The team also provides pre-emptive advice on these issues whilst also assisting clients formulate their own strategies.

This is a great opportunity for an experienced Solicitor/Chartered Legal Executive or experienced Paralegal to develop their career. The team deals with claims from small track to multi track including fraudulent claims. The team will also deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.

Why Join The Team?

As well as offering high levels of flexibility and a great work life balance, they offer a well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) alongside real opportunities for growth and progression. They actively encourage colleagues to make use of their professional funding scheme to complete legal or business qualifications relevant to your role.

They offer a Flex Forward policy meaning that they have relaxed core hours and colleagues are able to flex their hours across the day and week.

There are regular in person and remote social events organised for colleagues, not to mention the opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities, including volunteering or becoming an ally for one of their inclusion and diversity or business network groups.

They are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to their cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of their culture, but your past experience does not align perfectly with every qualification in the job description, they encourage you to apply anyway. You may be just the right candidate for this or other roles!

Company Purpose, Vision & Cultural Principles

Their purpose is to help their clients and colleagues succeed, creating sustainable value.

Their vision is to be leading business advisers, recognised for their insight and their outstanding commitment to clients, and for being the place where talented people want to work.

Their Cultural Principles represent their shared commitment to one another, their clients and their communities. They describe the way in which they work together to deliver their strategy, achieve their vision and fulfil their purpose:

SUPPORTIVE

They are approachable, open minded and inclusive. They take time to listen and understand and they value and respect others’ abilities, contribution and views. They are trusted, appreciated as individuals and embraced as part of a team.

CREATIVE

They share knowledge and insights and encourage constructive debate and challenge. They work collaboratively to generate new ideas and provide imaginative solutions.

DETERMINED

They act with integrity and are relentless in their pursuit of quality and excellence. They are confident and empowered to do their best for their clients, their colleagues and themselves, to deliver whatever the challenge.

CLEAR

They have clarity of purpose, objectives, roles, reward and lines of communication. They are transparent and straightforward in their behaviour and intent.

What you will do

• Provide a timely, professional and high-quality service to clients in the management of litigated vehicle hire and damage cases.
• Be responsible for a varied caseload of litigated work with an appropriate level of supervision.
• Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience.
• Comply with internal and external service level agreements.
• Record timely and accurate management information.
• Meet individual performance measures.
• Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).

Who you are

• Approx. 2 years’ experience handling litigated motor claims/credit hire experience
• Experience of supervising/managing a team is desirable
• Prioritisation & Organisation skills – The ability to organise their own time, recognise what's a time pressure, what's important and when to ask for help.
• Good interpersonal skills to liaise with customers, clients and colleagues and be a real team player.
• Strong oral and written communication skills.
• Analytical skills – The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• IT skills - Be IT literate with a good working knowledge of Excel and Word.
• Commercial awareness – The ability to run a case within given fee structures.
• Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
• Aptitude to learn – The ability to learn new skills and retain knowledge
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

Job Type: Full-time

Salary: £28,000.00-£30,000.00 per year

Schedule:

• Monday to Friday

Application question(s):

• How many years of experience do you have as a Supervisor/Team Leader in a Credit Hire environment?
• This is a home based role with the requirement to attend a team meeting once a month in either the Birmingham or Newport Office. Are you able to commit to this requirement?

Experience:

• Credit Hire Litigation: 2 years (required)
• PQE: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Remote