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Credit Controller

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we’re looking for an experienced credit controller to help us to reduce any potential and actual financial loss by delivering the debt collection and credit control process. This role will sit directly within the Customer Experience community and support finance teams.

Could that be you? If ensuring prompt payment collection gets you out of bed in the morning, and speaking with customers puts a smile on your face then we would love to find out more about you.

Here’s why you’ll love this role…

You will provide a customer focused service

Ensure the prompt collection of payment and support debt collection targets

Monitoring and required action of actual and potential customer status due to overdue debt

Maximize customer retention through cash collection and arranged payment whilst limiting exposure to bad debt

Support customers and colleagues with debt, account, and billing enquiries

Working closely with finance and account managers on cashflow and disputes

Here’s why you’ll be great in this role…

You have a customer centric passion

You have already worked in a credit control role

Organised, high attention to detail and good time management

Excellent people and communication skills

The ability to be a brand advocate for the business and its products and services

This is a full time role, potentially working Saturdays in the future. But we’re all about making sure our people can do what they do best whilst balancing busy lives, hobbies, kids, cats and cross stitch. So if you’ve got ideas about flexible working, let us know.

We have been busy updating our benefits as we grow. So now we have up to 5 additional days of a year – 2 days for charity work, a day off if you get married or move house and you get your birthday off!

Please note: Unfortunately, we can’t offer visa sponsorship.