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Principal Purpose of Post

The principal responsibility of the post is to support the effective delivery of MAC’s Creative Learning services.

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  To support MAC’s Head of Creative Learning providing administrative support to MAC’s Learning and Participation programmes, which may include research and liaison with schools, community organisations, local authority departments, artists, and arts organisations.

Key Responsibilities

Working closely with the Head of Creative Learning

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  Supporting the Learning & Participation team of Artist Tutors and Life Models including booking workshops and inputting details on the Yesplan room booking and Spektrix ticketing systems.
• Proof reading, writing and editing course descriptions, collating information for Marketing and liaising with Artist Tutors on project delivery.
• Organising reports and data views using Yesplan and Spektrix to support Head of Creative Learning.
• Assistance with Artist Tutor and Life Model recruitment.
• Organising Artist Tutor and Life Model inductions.
• Booking course resources and liaising with MAC’s technical teams.
• Co-ordinating course evaluation, course registers and other quality control processes.
• Assist the Head of Creative Learning with co-ordinating Made at Mac exhibitions.
• Maintaining and updating information for MAC’s three-term and short course programmes.
• Handling course cancellations and subsequent rescheduling (where appropriate), ensuring all relevant persons are informed and software systems updated.
• Assist with timesheet checking and payroll enquiries of Artist Tutor and Life Model timesheet hours.
• Monitor and maintain records of Safeguarding data for course participants and co-ordinate completion of All About Me forms.
• Booking catering for courses and holiday additional childcare.
• Assisting in the co-ordination of a range of Creative Learning and related events.
• Organising online course delivery, setting up and administering zoom or teams’ licences and assisting tutors with technical support during sessions (which may be out of office hours).
• Assist with devising and implementing work rotas for life models.
• Organising end of term showcases.
• Assist Head of Creative Learning with cost control monitoring and invoice management.

General Duties

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  Ensure that all telephone and email enquiries are dealt with professionally, promptly, and appropriately.
• Arrange meetings within MAC and with external partners for specific projects/events/activities.
• Scanning and filing documents and updating digital archive.
• Data entry and collation of statistical information.
• Maintain confidentiality in accordance with the General Data Protection Regulations (GDPR).
• Use software packages such as Microsoft Word, Outlook, Excel, etc. to produce correspondence, documents, and spreadsheets.
• Undertaking research where necessary.
• Any other duties as reasonably required.

Equal Opportunities & Diversity

All staff are expected to further, promote, and ensure the implementation of, the equal opportunities and diversity policies of MAC.

Note

This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Person Specification

A person specification describes the areas of knowledge, skills and experience a person should possess in order to take up the post.

Essential

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  12 months’ previous experience in a similar role (paid or voluntary).
• Educated to A Level standard or equivalent, with GCSE (or equivalent) Maths and English.
• A good level of organisational, administrative and IT skills and clear ability to prioritise work.
• Attention to detail and accuracy.
• Have good written and oral communication in acting as a positive advocate for MAC’s work.
• Demonstrate an enthusiasm for working collaboratively with others both within a small team and across the organisation.
• A ‘can do’ attitude, able to work on own initiative and not afraid to ask questions.
• Proven ability to communicate well with a range of people using varied communication methods.
• An understanding of and commitment to MAC’s key objectives.
• A commitment to Equality and Diversity.
• Interest in and experience of the arts.

Desirable

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  Experience of working with children and young people.
• Experience of working with children with additional needs or vulnerable adults.
• Experience of volunteering.
• Experience of participating in art and craft workshops and an understanding of artistic or craft processes.
• Experience of digital artistic practices, software and hardware developments and trends.
• Experience of online learning and/or events.

How to Apply

Deadline

All applications must be received no later than 9am on Monday 12 June 2023.

Late applications will not be considered.

Short-listing

Shortlisted candidates will be informed at the latest by Tuesday 13 June 2023.

Interviews

Shortlisted candidates will be invited to interview on Friday 16 June 2023.