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Job description

Court Supervisor - Bristol

Who are we?

• We lead in bringing immersive leisure venues to life.
• We transform beloved TV programmes into exceptional venues and outstanding experiences for all our customers.
• We are looking for a dedicated Courts Supervisor who can lead, inspire and motivate a team to join our brand-new Bristol Ninja Warrior venue and support our expansion.
• We have a deep passion for immersing our fellow Ninja’s into the thrilling world of Ninja Warriors.
• We are strong souls who stand tall for our fellow Ninja’s who’s ambition for fun never wavers.

We are masters at what we do and curious about the world around us, thrill seekers who always have the bravery to bring it!

The way of the Ninja?

You are the right arm of the courts you are eager to develop and further your understanding of the company, while never forgetting to take your Ninja’s with you.

What will you do?

• Working in partnership with your team, your Ninja approach will make, recruiting, coaching, developing and caring for other members of the team a natural focus.
• You instil trust in your General Manager and your team to ensure the business runs like clockwork, even when your General Manager is not there.
• You’re commercially savvy and bring ideas to the table, eager to develop your overall awareness and understanding further.
• You understand forecasting and Ninja’s personal time, you create robust and thoughtful rota’s, circulated fortnightly
• You cascade communication from your General Manager/ Assistant managers to all departments with a seek first to understand mentality, setting accountability, trust and one team mindset.
• First-class service is your priority; always prepared to seek tough feedback when things go wrong, rectifying complaints on shift, working closely with the Managers to ensure you raise the standards every day and exceed everyone’s expectations.
• Safe fun is always a priority, become a master in all due diligence checks, including opening and closing check lists, following all company policy and procedures.
• You are described as fun and approachable by all Ninjas; you are their motivational cheer leader.
• Know and implement the Ninja house rules.
• You conduct motivation team briefing ensuring all brand standards are met.
• You are a specialist when it comes to training you ensure monthly team training sessions happen.
• You always celebrate Success.
• You are part of the Ninja team that delivers and exceed profit while never compromising the Ninja Warrior Soul.
• Spot and grow talent, owning succession plans for the team.
• You make it your business to know, understand and action business goals.

What do we offer

• Flexible hours
• 30h contract
• A fantastic environment to drive your career forward
• Exclusive benefits platform with access to fantastic discounts.
• Recognition rewards
• 50% team discount
• 12 free passes per year
• Free meals

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

COVID-19 considerations:

• Sanitising stations around the venue.
• Daily cleaning tasks assigned.
• Ability to commute/relocate:
• BRISTOL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Able to work over weekends & Holiday periods?

Experience:

• Customer Service: 2 year (required)
• Management: 1 year (required)
• Work Location: One location

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising: 1 year (required)

Work Location: In person