Job description

Cost of Living/Energy Adviser

£24,503.70 p.a. (pay currently subject to an increase review)

Permanent Contract- 37.5 hours per week (Monday-Friday)

We have an exciting new opportunity for someone with good people skills to join our friendly team. The benefits of working for us include;

● Generous annual leave entitlement of 40 days (including statutory bank holidays)

● Opportunity to join our Health Shield medical plan

● Company sick pay and pension scheme

● Free on-site parking

● Hybrid working

Citizens Advice North East Derbyshire has a history of providing advice and support to our local community in accessible locations. We currently have an opportunity for someone to join our service in what is a new project to set up and deliver cost of living advice sessions including energy advice in outreach locations within North East Derbyshire and to deliver workshops for local groups/members of the public.

As well as being an experienced adviser, you will be required to work towards gaining (if not already) the Energy Awareness Level 3 City and Guilds qualification.

Due to the nature of the role you will be expected to travel around the North East Derbyshire to a number of locations and, when appropriate, provide cover for other colleagues.

You will be motivated to work independently to manage your clients and ensure that all administrative work is completed promptly.

You will have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, and a commitment to the aims and principles of the Citizens Advice Service.

You will be part of a team but will frequently work independently without supervision; a proven background of providing advice is therefore essential. You will also have experience of working with various stakeholders in order to promote the project.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates. We also welcome applications from, LGB and Trans and non-binary candidates. We have made a positive commitment to employing individuals from currently under-represented groups by guaranteeing them an interview providing they meet the minimum essential criteria for the role as set out in role profiles.

This role will be based in our Clay Cross office but we are open to requests for a mixture of home and office-based working. In addition, there is chance for flexibility in the working pattern.

In addition to a workplace pension we also offer access to a private healthcare scheme and generous annual leave of 40 days (including public holidays) for full time employees.

For an application pack visit www.citizensadvicened.org.uk

Closing date: 10am on Monday 1st May 2023

Interview date: TBC

Start Date: ASAP

Job Types: Full-time, Permanent

Salary: £24,503.70 per year

Benefits:

• Additional leave
• Company pension
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chesterfield: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Chesterfield

Application deadline: 01/05/2023