Core Banking and Payments Platform Owner United Kingdom
Job description
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
Role Title
Core Banking and Payments Platform Owner
Reporting to
Head of Business Change
Team
Business Change & Application Support
Division
Investec Bank (Channel Islands) Limited
Team Description
The Business Change & Application Support team plays a central role in IBCI's digital transformation, both in helping to shape the blueprint for the future digital state and supporting the Run, Change and Transform initiatives for core applications used within IBCI to deliver the full suite of products and services.
Key relationships
- Technical Banking Operations, Payments, and Digital colleagues throughout Investec Channel Islands and across Investec Group
- Front line and Operations colleagues at various levels of seniority
- External suppliers supporting core banking and payments services
Description of role and key responsibilities
Investec Bank (Channel Islands) is looking for a platform owner to focus on the strategic transformational change and support of its Core Banking and Payments platform.
Your focus will be to work with the banking operations and payments business owners and technical teams to define, implement and support the strategic and regulatory change roadmap for the supporting applications, collaborating with key stakeholders to ensure an efficient banking experience for our clients and colleagues.
Key responsibilities include:
- Understanding, including being a key contributor to, the design and development of the strategic direction of the applications in scope and owning the technical roadmap, with support from the operational business owners.
- Building and maintaining strong relationships with all levels of internal and external stakeholders.
- Working closely with the core banking and payments business owners, and technical teams at IBCI and across Investec jurisdictions, to support design thinking, prioritisation of change and the change approach, to ensure the best experience for Investec's clients and staff.
- Running workshops, influencing stakeholders, documenting business requirements and modelling processes, to ensure direction is defined and understood.
- Participating actively in iterations, planning and team retrospectives.
- Building user stories, test packs and their acceptance criteria, managing, and performing system testing, and coordinating user acceptance testing.
- Communicating change progress to all levels of stakeholders.
- Working closely with the Business Change & Application Support team to ensure alignment of roadmaps and resources for upgrades and change to other Investec applications.
- Managing end-to-end change for the banking and payments applications change and support initiatives, including creating implementation plans, and coordinating and managing the implementation approach and tasks, prior to and during the change.
- Assisting the payments business owners with management of business change such as people engagement and client focused activities such as training documentation and sessions and change communication.
- Work with internal business teams to ensure any issues are logged and resolved as quickly as possible, highlighting issues to Head of Business Change, Incident and/or Crisis Management Team when necessary.
- Managing the day-to-day relationships with the Investec UK Payments team and external suppliers, including attending regular service meetings and assisting with escalation of issues as required.
- Managing the core banking and payments budget and working with COO, Head of Business Change, and Digital business owners in relation to future budget planning and remaining within agreed budgets.
- Assisting where required with other change initiatives across IBCI.
Core skills, knowledge, and experience
Preferred qualifications:
- Project Management Certification
- Business Analysis Certifications
- Ability to manage wide variety of tasks and priorities
- 5 years or more experience in a similar role with an in-depth understanding of banking and payments and the change environment.
- 5 years or more experience working within the banking sector
- Self-motivated, driven and goal orientated.
- Strong people skills.
- Experience of leading people.
- Team player, cooperative and collaborative.
- An inquisitive and enquiring mind.
- Excellent analysis and project management skills with the ability to logically breakdown situations into their essential parts.
- Actively considers the wider picture, identifying patterns and connections.
- Excellent communication and presentation skills to be able to inform and persuade both orally and in writing.
- Personal organisation and planning skills, proven time and change management skills with ability to meet deadlines.
- Ability to operate independently and escalate appropriately with confidence
- Persistent with an eye for detail and ability to complete projects within specified deadlines.
- Strong attention to detail.
The Investec Culture
At Investec we look for dynamic, energetic people filled with tenacity, integrity and out of the ordinary thinking. We value individuals who in turn value our culture, which is a can-do attitude while challenging convention. Diversity, competency, and flexible leadership are respected in pursuit in the growth of our business.
Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know.
Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!
