coordinator Huntingdon, England
Job description
Business Centre Coordinator
The Old Bridge is a beautiful, privately owned, 18th century townhouse hotel. It sits on the banks of the River Ouse, but also on the edge of the town centre. Its atmosphere balances that of professionally run ‘boutique’ hotel and a relaxed, bustling inn; a popular destination for both the local community and visitors to the area.
We are currently recruiting for a full time business centre coordinator to join our excellent sales and reservations team.
Flexible working hours will be required to cover the needs of the business, predominantly working Monday - Friday but will include occasional weekends.
The job will include but not limited to the following duties:
- Supervise the day to day running of The Business Centre, ensuring their welcome, experience and departure are all given the courteous, efficient and friendly service
- Ensuring the Business Centre area is kept clean, tidy and appropriately set up ready for the following days business.
- Promptly and efficiently field all telephone enquiries, emails and web enquiries coming to the hotel for the Business centre.
- Ensure flexibility & deal with all requests including on the day demands with a positive and can do attitude.
- Ensure all refreshments such as tea/coffee and lunches are served on time as per the agreed confirmation.
- Actively achieving set budgets and targets
- Provide outstanding service and exceed guests’ expectations at all times.
What you will demonstrate:
- Previous customer service experience
- Motivated and passionate about fantastic customer service
- Organised and efficient
- Excellent communication
- Strong attention to detail
- Confident telephone manner
- A welcoming, engaging and attentive manner
- Adaptability and flexibility to changing business needs
- A strong team ethic and the drive to help others
- Show enthusiasm for our business and our products
Benefits:
- Meals - breakfast and dinner relevant to the shift you are working
- Free car parking
- Generous discount scheme in our wine shop
- Generous discount scheme when eating in our restaurant.
- Tips - An equal share of tips which is paid alongside your wages, the rate of tips is always more than £1 per hour.
Job Type: Contract, Permanent
Salary: £23,000 - £25,000, plus tips, plus bonus.
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
