coo London, England
Job description
About Ruggable:
Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.
Job Summary:
Ruggable is looking for a Chief of Staff to join our growing UK team and be a key team member driving our international expansion. In this role, you'll tackle a mix of strategic and execution-oriented projects aimed at growing our business. You will work directly with the Europe MD and our Europe leadership team. Working across multiple areas, including Marketing, Consumer Insights, Analytics, Operations and Strategy, you will take ambiguous growth challenges from initial diagnosis to analysis to execution, as we establish and scale our business in Europe. The right candidate is excited by the prospect of wearing multiple hats and solving tough problems, working autonomously but collaboratively to solve problems, and driving real business impact.
This role is London based with a hybrid schedule (office/remote). We have big plans for Ruggable's growth in the UK and Europe and this role is an integral part of it. This is a great opportunity for a highly motivated candidate looking for training, career progression and to be part of a collaborative, inclusive, high performing team.
What You'll Do:
- Lead and/or support a variety of mission-critical projects to grow our Europe business
- Develop and test strategies to grow our business efficiently, leveraging paid acquisition strategies, website optimization, and other growth levers
- Use critical thinking, analysis, and data about consumers to formulate insights and hypotheses that inform our growth and testing strategies
- Work cross-functionally with Marketing, Product, Operations, Customer Experience and Finance
- Project manage high-priority projects - you'll ensure all stakeholders are on the same page and each strategic initiative is a success
- Conduct in-depth analysis of unit economics, pricing models, and market trends to optimize business performance, maximize profitability, and develop effective pricing strategies
- Develop frameworks, models, tools, and processes to ensure data influences decisions at all levels within your team - you'll add structure and process to make a team run as efficiently as possible
What You'll Need to Have:
Required:
- 2 - 4 years of experience of applicable experience in an analytical and strategic role at a consumer facing brand (or 2 - 4 years at top-tier management consulting firm)
- A deep interest in consumer brands and consumer behavior
- Track record of managing and/or supporting large projects from start to finish
- Excellent project management, analytical, and organizational skills
- Exceptional verbal and written communication skills
- High attention to detail and ability to manage competing priorities simultaneously
- Excellent proficiency with spreadsheets and slides
- Local to London, England
Preferred:
- Experience in a DTC start-up environment
- Experience working in Germany, France, or the Netherlands
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.
