controller London, England
Job description
The role
The revenue team produces circa 15,000 invoices per year. Revenue controllers process the more complex invoices, such as those for their key clients.
The successful candidate will have responsibility for the revenue cycle of a significant number of partners, practice areas and key clients.
Duties will include:
- establishing and maintaining partner and client relationships;
- monitoring time recording;
- the judicious conversion of work in progress (WIP) to an accurate invoice;
- the timely payment of invoices;
- the resolution of all queries in a punctual manner; and
- whilst ultimate responsibility for client will remain that of the client partner, a revenue controller should be the key contact for matters of a financial nature.
WIP and disbursement management:
- when an invoice should be raised;
- to whom an invoice should be addressed; and
- specifics i.e. e-billing or purchase order requirement.
Debt collection:
- query resolution; and
- escalation
Reporting:
- provision of appropriate revenue reports;
- provision of draft invoices;
- establish a successful working relationship with key clients;
- ensure that the debt collection of all invoices older than sixty days is escalated in the appropriate manner;
- ensure that queries raised by a client via a revenue assistant are resolved in the appropriate timeframe and that they are persistently monitored;
- attentively ensure that all relevant information relating to WIP and unpaid invoices is recorded on the ARCS system and, if relevant, fed back to partners and fee-earners;
- conform to internal and external procedures; and
- keep the revenue manager informed of all issues and concerns.
This job description encompasses the main duties of the role and is by no means exhaustive. It is anticipated that duties may vary from time to time according to the needs of the department.
The team
The venue team consists of six revenue controllers and six revenue assistants, all reporting to the revenue manager.
The candidate
The successful candidate will be of A-Level standard or equivalent with an eagerness to learn and expand their experience.
Required skills:
- ideally, they will have three to four years relevant Revenue Control / Billing / Credit Control experience in a city law firm or similar professional service provider;
- demonstrate high levels of drive, determination and focus;
- a high level of numeracy is required together with a good understanding of financial workings;
- experience of e-billing systems, particularly Aderant and BillBlast, is desirable;
- competence in Word, Excel and Outlook are necessary;
- demonstrate a clear track record of commitment to the highest level of customer service;
- a self-starter who can set and achieve goals; has a keen eye for detail and the ability to act positively, creatively and intuitively when presented with challenges;
- an excellent team player who is able to lead their revenue assistant by example;
- excellent written and verbal communication skills;
- have some experience of managing a direct line report; and
- provide holiday cover for other revenue controllers and/or revenue assistants.
Job Type: Full-time
Benefits:
- Additional leave
- Casual dress
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Housing allowance
- Language training provided
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Unlimited paid holidays
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: Hybrid remote in London, EC4A 1LT
