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Job Overview

• 
  In your new job as a Facilities Manager, you will manage hard & soft services scope (technical, cleaning, pest,. You will manage contract resources (regional teams)sub-contractors ensuring that an effective and efficient service is delivered and maintained, service levels are in line with the contractual SLA's, KPI's and monitor and control supplier, sub-contractor and labour costs to ensure financial targets are achieved. Build a strong working relationship with internal and external customers including sub-contractors to ensure that all services are delivered in a professional, timely and cost-effective manner. Compile accurate management information/reporting as required and submit in a timely manner to appropriate stakeholders. Play a key role to support any site audits, including but not limited to, quality, health and safety, environmental and finance.

  • To provide Facilities Management control and support to identified Contract(s) in a professional way to ensure that the contract(s) operate efficiently and effectively to achieve and maintain full contractual compliance.
  • Provide support to the Account Manager in the management and delivery of contractual obligations and client expectations for the identified Contract(s).

  Main Duties

  • Manage and support Facilities Managers in the operational management and delivery of the Contract requirements and services delivery. Ensuring that both budget and specification are brought in on target.
  • To submit and present annual contract(s) budgets for approval by the Operations Director.
  • Ensure controls are in place to monitor the management and delivery of the services provided by MITIE and their subcontractors.
  • To regularly review such controls with the Facilities Managers and ensure appropriate action is taken, e.g. statutory compliance, Health & Safety inspections etc.
  • Support the Facilities Managers in identifying all Contract(s) requirements detailed within the contract documentation. Provide guidance to the site teams in delivering the SLA's in a timely manner and in accordance to the Facilities Management Agreement and Project Agreement.
  • To ensure appropriate Contract(s) administration and record keeping is maintained and to audit records with the Facilities Managers during regular site visits.
  • Ensure effective programming of planned preventative maintenance and lifecycle works in liaison with Account Manager.
  • Responsible for the appropriate selection, recruitment, management, training and retention of staff in line with MITIE's HR policy and procedures.
  • Development of MITIE people and succession plans for contract(s) within the management of the role.

  What we are looking for

  
  

  The successful Facilities Manager will have experience of FM project delivery, including an awareness of CDM regulations and proven success in an operational manufacturing environment, worked within process-led, regulated organisations and/or industries. Hold a suitable Health and Safety certificate (IOSH Managing Safely or similar) and Knowledge of Quality Management Systems is extremely desirable. Be able to demonstrate a proven track record managing multi-disciplined teams including recruitment, disciplinaries, grievances, appraisals, and performance management. Can show an ability to manage operational finance, i.e. management of WIP, debt and billing activities and highly computer literate and experienced in using Microsoft applications.