contracts manager London, England
Job description
Contract Manager
Bank Partners (Part of the Acacium Group)
Location: London, Euston Road/Appold street, Liverpool Street, EC2A 2AP
Salary: £45,000 + Quarterly Bonus
Monday to Saturday (37.5 hours per week)
Type: Permanent/ Full Time
Shift pattern: 09:00 - 17:00
Unlock your potential:
Due to our continuous business growth, we are thrilled to offer an enticing job opportunity for a Contract Manager to join our team.
We are seeking individuals who are committed to delivering a superior customer and stakeholder experience while fostering a collaborative environment that drives exceptional results!
Part of the Acacium Group, Bank Partners, works with some of the largest NHS trusts to ensure we support staff shortages across the wards seamlessly and professionally. Within this role as a Customer Service Advisor, you will be responsible for providing exceptional first line support to all our workers across Bank Partners. This is an exciting opportunity that offers career progression within a global organisation.
Every day you will be dealing with...
- Client relationship management- including management of all contracts. Providing an efficient and timely service, and delivering on agreed actions
- Compliance – obtaining swift sign off to deliver ongoing compliance for all bank staff as per the requirements of said contracts
- Bookings management – working proactively to reduce agency filled and unfilled shifts and managing service user expectations
- Agency management
- Weekly and monthly reporting with extensive use of Microsoft Excel, Word and PowerPoint.
- Team management - Effective line management, performance management, development and leadership of team members. To include the management of KPI’s and reporting
What is in it for you?
- Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career
- Opportunities to enhance your experience and skillset by moving across the global organisation
- Flexible working model with opportunities to work from home
- Workplace pension scheme
- Gym Flex – discounted gym memberships, UK-wide!
- Regular events and incentives
- Discounted Tastecard membership
- Reward Portal, offering discounts on shops, restaurants, and bars
- Free flu vaccinations
- Cycle to Work scheme
- Health Assessments and Dental Insurance
- Life Assurance, Critical Illness Cover and Private Medical Insurance
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must ideally have…
- Effective and efficient communication
- Proficient IT skills with knowledge of MS office Packages
- The ability to be proactive, to multitask and prioritise your workload
- Excellent customer service skills
Our inclusion commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
