Contract Manager Barclays London, England
Job description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Fascinated by the future and captivated by technology?
Smart, driven and want to make a difference in the world?
You’ll fit right in.
Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.
Think you know us?
Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.
Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.
So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.
If you think you could support Visa as a Manager in the Customer Value Management Team, we want to hear from you – together, let’s make Visa a great place to work.
What’s it all about?
The customer value management (CVM) team works with the leadership and account exec team for one of our Global Signature clients in:-
- managing the contractual relationship
- providing programme support on large strategic initiatives
- leveraging internal & external insights to identify opportunities to develop & deliver new initiatives, which will introduce existing Visa products & services that will drive growth and improve the customer experience
What we expect of you, day to day:
As a manager in the CVM team, your responsibilities will include
- Owning development and delivery of the Business KPIs dashboard
- Understanding data and insight requirements across all business areas, and working with key stakeholders to productionise delivery
- Leveraging internal and external insights to drive thought leadership, identifying opportunities, and supporting development of commercially viable business cases and strategic plans
- Working with Client AEs to develop and track delivery against annual plans
- Supporting the development of strategic plans, including opportunities to work with the client to enhance the payments ecosystem, leading to increased client value and improved customer experiences
What we’re after…
- Knowledge, experience and commercial understanding of the payments market
- Experience in developing commercial business cases
- Excellent analytical skills - ability to translate MI into business plans
- Excellent presentation skills / confident in PowerPoint
- Excellent project management skills
Think you have what it takes?
If you are interested in a career that will challenge and inspire you – we’d love to hear from you!
Diversity & Inclusion
Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.
By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
- Knowledge, experience and commercial understanding of the payments market
- Experience in developing commercial business cases
- Excellent analytical skills - ability to translate MI into business plans
- Excellent presentation skills / confident in PowerPoint
- Excellent project management skills
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
