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Description

JOB SUMMARY

The Sr. Content Specialist supports the Organization Effectiveness Consultants and Change Management Leads by taking on analytical, communications, media, and other project related work to support the Organization Effectiveness & Change strategy and goals.

JOB RESPONSIBILITIES

• Supports Change Management Leads and Organizational Effectiveness Consultants on projects, initiatives, and Enterprise Transformation Office priorities.

• Creates initial draft visual materials, documents, communications and/or templates and produces high-end PowerPoint presentations to meet specific project /initiative needs.

• Designs and creates reporting metrics, dashboards, and/or analytics to support monitoring progress against OEC team metrics and project goals.

• Synthesizes data into briefings and reports with recommendations for internal review.

• Conducts project/initiative intake process by capturing the details for requests for organization effectiveness and/or change management support and key project information from conversations with project/initiative owners.

• Supports the ongoing development of project artifacts (ex. stakeholder and impact assessments, project update decks)

• Coordinate the steps involved in the preparation, conduct, and follow-up for Organization Effectiveness and Change Management Training offerings for specific projects/initiatives.

• Research Organization Effectiveness and/or Change Management best practices and industry trends and summarizes information and provides recommendations with the OEC Leadership.

• Works creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.

• Supports the application of related processes and procedures to implement change management strategies. May support feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.

• Performs other work-related duties as assigned.

Qualifications

QUALIFICATION REQUIREMENTS

• BA/BS in business, communication, organizational development, or related field.

• Five (5) years of experience in change management, organization effectiveness or organization development, corporate communications, HR Business Partner, and/or HR-related project management required.

• Knowledge of how organizational development and/or change processes impact an organization, as well as external client environments.

• Experience and knowledge of change management principles, methodologies, and tools. Especially change management tools such as ADKAR and Prosci certification are preferred.

• Exceptional communication skills – both written and verbal.

• Strong ability to prioritize, organize and manage multiple projects.

• Ability to use facts and expertise to influence others without authority.

• Strong analytical and decision-making abilities.

• Must be a team player and able to work with and through others.

• Strong command of Microsoft Office Suite (Word, Excel, and PowerPoint)

• Experience with graphics programs preferred. Adobe CC suite – including InDesign, Illustrator and Photoshop