Job Advert

If you're fluent in Urdu and enjoy keeping up with the latest trends, viral videos and social media influencers then this could be your calling. We are looking for Urdu-speaking Content Moderators to join our team in Glasgow with a salary of £21,757.

You’ll join our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

We are looking for the online content bingers, viral video starters (or finders), meme sharing, people’s people with a passion for social media and a love for all things trending. We want someone with moral integrity and a sense of humour, who is proactive and confident in decision-making. You’ll need to have objective views when it comes to content monitoring and not be overly sensitive to explicit or sensitive content.

What you'll do

Taking ownership of video content in alignment with client and business strategies
Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
Taking ownership for all videos in respective language queue
Providing accurate monitoring of content on first instance requirement

What you'll need

Fluency in Urdu (written & spoken) and additional knowledge of English
Passion for social media
Prior user-generated content (UGC) moderation (Advantageous)
Experience in content mining and reviewing
Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
Ability to evaluate content in line with content and business policies
Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
Strong analytical and research skills with attention to detail
Ability to work in fast and evolving workflows
Adhere to strict deadlines
Ability to maintain a high degree of confidentiality

What we're offering

Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
Hooch for your pooch – a subscription to Tails.com
Employee access programmes (EAP) for the mind, body and soul
Dental plan and a fast access to private GP
Training and education through on demand videos for adults as well as kids

Each Webhelper brings energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience. Take this opportunity to join our collaborative team of game-changers today.

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