Content Designer London, England
Job description
Publication Date:
Aug 11, 2023
Ref. No:
481208
Location:
London, GB, GB, SW1A 2NS
Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 53 countries. By uniting unique high-end technologies across the full digital continuum with 57,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
About the CX Practice
You will join the wider CX Practice operating within the Design team.
The Design team collaborates across various sectors within the CX Practice as well as other practices within Smart Platforms and the wider Eviden network on customer projects.
The Design team comprises of Researchers, UX Designers, Service Designers, and Content Designers. We're a group of dedicated, expressive professionals, where you'll have the autonomy and trust to excel in your role.
Our team is forward-thinking in anticipating the future, and how we can adapt our roles and fields in a constantly evolving spectrum across various mediums and influences with AI and Generational Design. It is an exciting time to join CX as we are aiming to grow and forge a successful path with our existing and potential clients.
About the role
We're looking for Content Designers who can collaboratively advise and lead digital teams throughout the content design process. You should have a minimum of five years' consultancy experience in Agile environments, and be confident making decisions, mentoring, and leading clients whilst representing your consultancy respectfully.
Occasionally, you will be expected to contribute to internal business needs based on your abilities and suitability with the Design Team’s ethos and ways of working. We welcome team members that can contribute to our growth and future planning in keeping relevant with today’s industry.
Key Responsibilities
Make sure appropriate content is shown to a user in the right place and in the best format.
Produce content based on user needs, user research, and business or policy requirements.
Visualise your work in context to show clients any changes or proposals you’ve made.
Engage with clients and key collaborators to understand their views and apply their expertise while advocating for the user.
Collaborate closely with other teams (functional and technical) in the delivery of user-centered design;
Demonstrate your expertise by showcasing your work to the wider team for reference.
Record design decisions and iterations in a design log.
Apply a strategic approach to content design, taking into account business issues/events/activities, and their long-term implications.
Required skills and experience
Demonstrate your skills in turning complex problems into simple solutions for users.
Apply an Agile approach to all aspects of your work.
Understand the lifecycle of content methods within UCD.
Experienced in leading content design processes alongside project teams, Product Owners and other clients and key collaborators all the way from Alpha phase through to final delivery.
Collaborate with Business Analysts and User Researchers to ensure that content outputs align with business requirements while meeting user needs.
Familiarity with digital and content design industry trends.
Efficiently manage subject matter experts and product owners, evidencing your decisions using research insights.
Make independent decisions, and guide clients in the direction of user-centered content.
Confidence in working collaboratively, autonomously, and remotely.
Knowledge of the GDS (Government Digital Service) service standards and design principles.
Solid understanding of error messages, microcopy, and the importance of accessible content.
Desirable skills and additional experience
ChatGPT and other AI design prompt tools.
GDS Service Manual/Toolkit.
Work with both private and public sector clients.
User research.
We care about our employees' happiness by
25 days of Annual leave + an option to purchase more through our Flexible Benefits.
Flex benefits system – an exciting opportunity to choose your own benefits.
Retail discounts.
Pension - matching contribution up to 10%.
Private Medical Scheme.
Life Assurance.
Enrolment in our Share scheme - subject to scheme eligibility criteria.
Unlimited opportunities to learn in our Training platforms.
Interested? Apply now!
Let’s grow together.
