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Although the role of a Contact Centre Booking Clerk is varied, your main responsibility is to deal with the incoming calls for the Appointments Team. In addition to this, you will perform administrative duties including booking eRS appointments and managing our incoming responses from the text message appointment reminders. You will be guided by a Team Supervisor who will provide support and leadership daily and will be responsible for ensuring a smooth and efficient booking process for patients within the guidelines of following Trust policies.

Interviews will take place on 5th July 2023