Job description

INDTEM

Contact Centre Agent - Fraud Department - Banking

We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries.

This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their career in the financial services sector. It is also a great opportunity to gain experience in fraud (financial crime).

• 6 Months Initial
• £130 per day
• Hybrid working (3 days a week in the office)
• Shift pattern (8am - 4pm or 12pm - 8pm) and 2 weekend days a month

Skills and Experience

• MUST HAVE experience working in call centre, contact centre or with some telephony customer contact experience
• A good telephone manner
• A strong work ethic and highly self-motivated
• Good listening and communication skills with the ability to show empathy in a customer situation

If you have the above skills and experience, please apply and a consultant will contact you within 10 working days if successful

Contact Centre Agent - Fraud Department - Banking

Job Type: Full-time

Salary: £130.00 per day

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Glasgow, G1 1AB

Expected start date: 28/02/2023