Contact Centre Agent Cambridge
Job description
Are you a Contact Centre Agent with healthcare experience? Are you looking for a role within an NHS trust? Do you live in the Cambridgeshire Area ? What you need A standard level of education with GCE/CSE/GCSE or equivalent qualification Experience of working in a customer service or front of house environment Clear diction and good command of the English language Key Responsibilities You are the first point of contact for people telephoning the Trust, offering an operator service and handling all incoming and internal calls on the Contact Centre consoles. You will transfer the callers to the correct departments, put out paging calls, giving out rota information as required. You will log detailed Facilities Helpdesk calls regarding maintenance, liaising as necessary with other Estates and Facilities Departments and other departments. Report Faults to the Technical team Promptly The Role This role is a temp 6 -12 month . The salary for this role is £14.11 an hour. You have the choice whether to be paid PAYE or Umbrella. You will be reporting to the Contact Centre Shift Leader You must be able to work all hours between 08:00 and 23:00. If this role is for you then don't hesitate to call me on 07442508802 or email me on [email protected] Vox Network Consultants
