Job description
The Writer and Communication Consulting Analyst is the primary content developer and is responsible for project management and client relationship management in collaboration with senior team members.
In this role, you will be supporting some of Canada’s leading companies and working with senior decision makers in Human Resources (HR) to execute on the communication and change management strategies you help develop. It’s challenging, meaningful and fast-paced work. It’s also incredibly rewarding. Each new project is a fantastic opportunity for growth and for celebration when it wraps up (we excel at that part too)! If we sound like a team you’d like to work with and an environment where you think you’d fit right in, get in touch!
- Implement communication and change management strategies for multiple target audiences using various media
- Research and develop communication and change management materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites
- Provide consulting advice and subject-matter expertise to clients related to the communication of mental health and wellbeing, pension, benefits and total rewards programs
- Attend and facilitate client meetings/calls
- Develop and conduct surveys to identify the interests and concerns of audiences
- Evaluate/measure effectiveness of communication and change management strategies and deliverables
- Develop and enhance current processes for serving communication and change management solutions clients
- Serve as primary resource for client teams for securing and coordinating supporting services, such as design and translation
- Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
- Performs other tasks and special projects, as required
- University degree in communication, journalism, public relations or similar
- Graduate studies in writing/communication an asset
- Minimum 2 years’ experience working in communication
- Experience communicating mental health and wellbeing, pension, benefits and total rewards programs an asset
- Experience in a consulting firm an asset
- Strong ability to translate complex concepts into simple, engaging communication content
- Superior project management, research and presentation skills
- Exceptional customer focus and strong business acumen
- Excellent problem solving and analytical skills
- Ability to manage multiple tasks while ensuring attention to detail
- Excellent organizational skills, flexibility, ability to work both independently and in a team setting
- Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills
About LifeWorks
CEO: Stephen Liptrap
Revenue: $500 million to $1 billion (USD)
Size: 5001 to 10000 Employees
Type: Company - Public
Website: www.lifeworks.com
Year Founded: 1966