consultant Toronto

Jacob & Sebastian

Full Time Toronto 39520 - 12.04 CAD HOURLY Today

Job description

Join a locally owned and operated "mini" Distillery District boutique to help deliver beauty, and wellness expertise in your community, and keep the customer at the center of everything you do. We are looking for happy people, with experience in cosmetic/beauty retail.

SUMMARY:

To maximize sales of beauty products sold by Jacob & Sebastian to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.

DUTIES & RESPONSIBILITIES:

Sales Expectations
Identifies customers’ needs and sells through demonstration and education
Possesses a “selling is fun” attitude
Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
Possesses a real, honest interest in skin-care and beauty products.
Genuinely, enjoys assisting customers, and LEADING to them products that will honestly impact their lives.
Seeks out development such as through workshop/education sessions to ensure product knowledge is current

CUSTOMER SERVICE

Promote a positive environment for customers and coworkers
Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
Builds customer loyalty through follow up and repeat business
Resolves customer complaints within guidelines
Actively promote and book appointments for in-Store events

OPERATIONS

Exhibits and promotes the company’s products and services and provides information to interested parties
Completes all required sales tracking forms
Demonstrates a professional image, including clean and complete image guidelines, uniform as outlined in Store Standards

GENERAL

Complies with all health and safety regulations
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the department
Acts professionally at all times
Perform other duties as required

QUALIFICATIONS

Planning, Judgment and Decision Making
Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
Selling skills in Cosmetics/ luxury goods

EXPERIENCE

Proven consultative skills to provide information, advice and guidance to customers
Selling experience with a proven track record
A good knowledge of various beauty products and services available
Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
Commitment to providing excellence in customer service
Punctual and reliable
Customer service oriented

WORKING CONDITIONS