consultant Toronto
Job description
Join a locally owned and operated "mini" Distillery District boutique to help deliver beauty, and wellness expertise in your community, and keep the customer at the center of everything you do. We are looking for happy people, with experience in cosmetic/beauty retail.
SUMMARY:
To maximize sales of beauty products sold by Jacob & Sebastian to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.
DUTIES & RESPONSIBILITIES:
- Sales Expectations
- Identifies customers’ needs and sells through demonstration and education
- Possesses a “selling is fun” attitude
- Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
- Possesses a real, honest interest in skin-care and beauty products.
- Genuinely, enjoys assisting customers, and LEADING to them products that will honestly impact their lives.
- Seeks out development such as through workshop/education sessions to ensure product knowledge is current
CUSTOMER SERVICE
- Promote a positive environment for customers and coworkers
- Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
- Builds customer loyalty through follow up and repeat business
- Resolves customer complaints within guidelines
- Actively promote and book appointments for in-Store events
OPERATIONS
- Exhibits and promotes the company’s products and services and provides information to interested parties
- Completes all required sales tracking forms
- Demonstrates a professional image, including clean and complete image guidelines, uniform as outlined in Store Standards
GENERAL
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Acts professionally at all times
- Perform other duties as required
QUALIFICATIONS
- Planning, Judgment and Decision Making
- Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
- Selling skills in Cosmetics/ luxury goods
EXPERIENCE
- Proven consultative skills to provide information, advice and guidance to customers
- Selling experience with a proven track record
- A good knowledge of various beauty products and services available
- Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
- Commitment to providing excellence in customer service
- Punctual and reliable
- Customer service oriented
WORKING CONDITIONS
- Ability to work flexible shifts which may include nights and weekends, and Holidays
- Ability to work in a fragrance filled environment
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 pounds
- Ability to climb ladder
- Ability to bend and stretch to stock shelves
Job Type: Part-time
Part-time hours: 20-30 per week
Salary: From $19.00 per hour
Benefits:
- Company events
- Flexible schedule
- Store discount
Schedule:
- 4 hour shift
- Weekend availability
Work Location: In person
Expected start date: 2023-06-27
