Concierge Onboarding Analyst Northampton, England
Job description
Concierge Onboarding Analyst
Northampton
As a Barclays Concierge Onboarding Analyst this is an exciting opportunity where you will be responsible for ensuring onboarding activities related to Background Screening and Employment Contract issuance are carried out in full compliance with regulatory requirements for senior hires (Director and above) into the Barclays Group. For this role, your accountabilities also include ensuring a best-in-class service new joiners experience and helping to make an excellent first impression to their journey at Barclays.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Preparing Senior Hire employment contract documents and liaising with Executive Resourcing, Reward, Legal, and Global Mobility teams
- Providing oversight and governance of Background Screening on new hires and/or regulatory screening on existing employees
- Guiding and giving advice & support to Stakeholders around various projects, and managing these to conclusion via excellent planning and organizing
- Taking ownership, management, and resolution of all areas of risk, and ensuring incident management and escalation
- Working collaboratively, engaging, liaising, and influencing a wide range of stakeholders at all levels within HR Operations and Payroll
- Challenging others to ensure the right resolution is made for the right reasons, and solving complex problems in a logical and practical manner, applying a commercial lens
- Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies
- Maintaining all required evidence maintained as per the agreed process in the event of a query or audit
• Excellent written and verbal skills with solid social and people skills and ability to communicate information clearly and appropriately for the needs of the audience
- Proficient in use of technology – knowledge and experience of computer systems, MS Office, and the like
- Exceptional decision making and problem-solving skills with proven ability to investigate issues using lateral thinking, data analytics and collaboration
- Stakeholder management skills, owning relationships and holding “in-person”/virtual regular meetings
• Experience of working with Company Policies and Procedures
- Knowledge of Taleo Recruiting system
Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. This state-of-the art energy efficient building holds up to 2,500 staff. The office location is perfect for travel from the midlands and London alike as we are based just off the A45, it is easily accessible by both car and bus routes.
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