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Explore our very big world

We welcome you to join our global and diverse family. Your positive energy and heartself service are an important part of why our guests continue to choose us. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.

We are hiring for a Concierge

See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity arrives with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

Your new career at London Marriott Canary Wharf

London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from Canary Wharf tube, the Elizabeth Line and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues

The impact you’ll make

You provide services that meet and exceed guest expectations at every turn, ensuring ongoing repeat business and loyalty from our guests

You are the first point of contact for the guests from arrival until departure.

Provide directions, maps and other information as requested, about the immediate and surrounding areas.

Supervise and support the other concierge associates, Doorman and Luggage Porters.

What we’re looking for

• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• The ideal candidate would be proactive and have a proven track record in working in a guest focused environment

Experience in a similar position and strong hospitality experience is preferred.This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.