concierge London, England
Job description
Job description
Jackson Sims Recruitment are currently seeking a full time Residential Night Concierge for a permanent position at a luxury residential development in Southeast London.
Key Responsibilities:
- Your main objective is to welcome visitors, residents and contractors to the building and assist in any way you can
- You must ensure that the building is a pleasant environment for residents and visitors as well as a pleasant work environment for yourself
- You should look presentable and welcoming at all times and be polite and courteous towards anybody coming in and out of the building
- Ensuring that the security measures at the property are maintained to a high standard at all times, examples include keeping a record of contractors/tradesmen working on site (times, dates etc), logging any keys issued, monitoring security camera’s while on reception duty etc
- To be alert and challenge visitors to the block who are unknown or who appear to require assistance
- To be attentive to residents and visitors, this includes opening doors, carrying all parcels, suitcases (of a normal weight) and dealing with resident’s enquiries
- To carry out as necessary the daytime cleaning of the entrance hall, including entrance doors, lift and common parts. In addition to keep the outside path and road area tidy
- To oversee tradesmen and contractors while they are on site, with particular regard to security
- To assist the Management in the maintenance of records and the general administration of the block. This includes taking meter readings, noting maintenance problems, recording vacant flats etc
- To check vacant flats on a weekly basis, part of this will include running the taps and appliances, checking for leaks etc
- To check flats prior to occupation to ensure that they are clean, appliances work and that it is ready for the tenant
- To carry out basic DIY as and when necessary, this may include changing a light bulb or fuse
- To move furniture when and if required
- To report to the Building Manager any health and safety concerns
In order to meet our clients expectations you must be:
- Extremely well-presented
- Polite and well-mannered
- Diplomatic and discreet
- Proactive and enthusiastic
- A strong problem solver
- Customer orientated
- A good communicator
Hours: 4 on 4 off / 7pm to 7am
Previous experience in customer facing roles is essential. All successful candidates must be able to provide excellent references and be willing to undergo full vetting checks.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
By applying for this advert, we may forward your CV to the client, please visit www.JacksonSimsRecruitment.comfor information on our privacy policy. Jackson Sims Recruitment, experts in property & people.
Job Types: Full-time, Permanent
Salary: £25,000.00 per year
Schedule:
- 12 hour shift
- Night shift
- Overtime
Ability to commute/relocate:
- South East London: reliably commute or plan to relocate before starting work (required)
Experience:
- Residential Concierge: 1 year (required)
- Customer service: 2 years (preferred)
Work Location: In person
Reference ID: Night Concierge - SE Lnd
