computer technician Canada
Job description
Please note: A valid BC driver's license and own car required for this position.
PCTECH, one of the longest serving computer companies in the Lower Mainland, seeks a highly motivated and professional Onsite Computer Technician.
POSITION MANDATE
This position will be responsible for basic onsite & depot troubleshooting, installing, deploying and upgrading of computer hardware and software, basic networking peripherals, kiosks, digital displays, etc.. Additional training will be provided for the chosen candidate.
A few things you should know before applying for this position.
o Most importantly, before your skills, is your integrity. Your honesty is the highest value to our company.
o You must be confident in interacting with others and demonstrate excellent command of English.
o This position requires a fair amount of driving and potential applicants must be confident in their driving skills. Own vehicle, in a good working state, is a must, along with a clean driving record.
o Be a self-starter, a highly motivated individual who will work to get the job done. We see a problem as something that needs to be solved.
o Look at the job as an opportunity to grow and showcase their talents. PCTECH provides a unique path to learning and upgrading one’s skills and experiences.
POSITION FUNCTIONS
Primary Job Function
· Answer technical support calls and use online support software to assist new and existing customers in a professional manner.
· Provide professional onsite & depot technical service to a range of computer problems including...
· Virus & spyware removal, data/application and operating system overhaul and recovery services, resolve internet & email difficulties and diagnose & replace defective hardware components.
· Provide support to mainly Windows based system, however, some Apple product knowledge is helpful.
· Document and Complete Service Reports in a timely manner.
· Not all duties listed are necessarily performed and other related duties may also be assigned
POSITION REQUIREMENTS
Technical Skills, additional training provided.
· A+ Certification or similar and at least one year of related experience, is helpful.
· Must have a basic understanding and experience with…
· Microsoft Windows OS, Mac knowledge is a bonus.
· Desktop Applications (Basic understanding of MS Office, O365, Email, Virus & Spyware removal tools, etc.)
· Basic Networking and Wireless connectivity background.
Personal Skills
· High level of integrity and honesty (We can’t stress this enough).
· Demonstrate good time management skills.
· Ability to diffuse tense customer situations and project a professional and confident outlook.
· Ability to take direction and follow practices and procedures consistently and accurately.
· Ability to work independently as well as in a team environment.
· Mechanically inclined and not afraid to "get dirty" to solve a problem.
· Be available for regular work assignments during normal business hours and evenings & weekends in case of emergency.
How to apply
1. Please email your resume and a PDF cover letter.
2. Compensation: Please state your expected salary in your cover letter.
3. Vehicle allowance and company cell phone provided.
4. Sorry, no phone calls or walk-in please. Only the successful candidate will be contacted.
Thank You!
Job Types: Full-time, Permanent
Salary: $18.00-$21.00 per hour
Schedule:
- Monday to Friday
COVID-19 considerations:
Proof of double vaccination and one booster required.
Ability to commute/relocate:
- Lower Mainland, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Do you have a valid BC Driver's License? (required)
- Do you have your own vehicle to use for work? (required)
Willingness to travel:
- 75% (required)
Work Location: On the road
