Job description
We are seeking a computer/ mobile phone technician with experience and expertise in mobile phone repair. The ideal candidate will have extensive knowledge of the inner workings of a mobile phone, including the inner workings of a mobile phone's software and hardware components; that inclues:
- Basic knowlege of electonic components relating computer and mobiles
- Quick and efficient diagnose of faults in various electonic devices
- Command on perfectly refurbishing the mobile phone/tablets
- Refurbishing of OLED Screens including touch seperation, OCA punching and lamitaing.
- Understading of diagnostic tools e.g. multimeter, oscilloscopeand thermal cam
- Producing sales invoices.
- Replying to customer queries via email / telephone
- Credit Control - contacting customers via email and telephone for after sales service.
- Contacting and maintining suppliers
- Production of purchase orders
- Processing payments and receipts
- The Successful Applicant
- Ideally have experience of refurbishing mobile phone and tablets.
- Working knowledge of Microsoft Excel and Google GSuite (Sheets and Docs)
- Excellent written and verbal communication skills · Organised with a "can do" attitude. Multilinguage will be advantage. (English, Urdu and any other EU Language)
- Minimum qualification GCSE and 1 year of relevant experience
- Ability to prioritise workload to meet deadlines
- Conscientious and hardworking
- Good attention to detail
A successful candidate will be committed to maintaining customer satisfaction by providing quality service to all customers and working efficiently. They will also need to be punctual, responsible, have good communication skills and be able to provide timely estimates repair on time.
Job Type: Full-time
Salary: £28,600.00 per year
Benefits:
- Employee discount
- Employee mentoring programme
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Store discount
- UK visa sponsorship
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Experience:
- MOBILE PHONE REPAIR: 1 year (preferred)
Work Location: One location
Expected start date: 15/06/2023