Compliance Officer Basildon, East of England, England
Job description
Main Purpose of Role
To make relevant updates to the register and respond to customers, Management companies, IFAs or third parties accordingly. Be able to work within strict guidelines and in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
To identify the required documents needed to verify Retail and Corporate investors, including but not limited to, the legal owner, beneficial owners and their ownership share, ultimate beneficial owners, associated role types where applicable and in line with the category, reviewing complex structures, assessing the risk associated with where the corporate is residing and where associated parties reside and operate.
This role requires the associate to be proficient and gain an in-depth understanding of Retail and Corporate KYC and AML requirements, being able to use developed specialised skills to complete a wide range of tasks with a limited degree of supervision.
The associate will work alongside designated Management Companies and their FCP contacts and become a point of reference for all queries that relate to a Retail and Corporate investor.
Area/Sub Function
Managing work queues to ensure work is processed within SLA’s and any additional work is completed within guidelines set by Management Team.
Responding to enquiries and e-mails in a timely and professional manner.
Answering referred work from offshore colleagues ensuring responses are clear, unambiguous and answered in good time using relevant referral templates.
Ad-hoc Support with Compliance samples and Projects.
Training and Development ensuring taking responsibility for own development including annual regulatory training. Provide training/upskilling of team members.
Use of Active Operational Management Tool.
Completion of Operational Checklist Portal Controls ensuring that all work is completed.
Ownership of annual procedure reviews.
Attends Client Audit & Oversight visits, participating where required.
Acts as a point of reference for FCP staff including managing queries.
Support Quality team with error and complaint investigation, where required.
Able to lead and support admin level staff within the team as and when required.
Ownership of query investigation and participation in Client walkthrough, where required.
Complete Data Steward tasks, where required.
Carries out any other duties which are within the employee's skills and abilities whenever reasonably instructed.
This role requires understanding of all corporate sub types and how they are set up, structured and what documentation is required to satisfy KYC/KYB/AML regulations.
· Listed Public Companies
· UK and EEA regulated firms
· Nominees
· Non UK and EEA regulated firms
· Distributor
· Platforms
· Collective investment schemes/Fund of Funds
· Lawyers and Accountants acting in a professional capacity
· Pension Schemes (local authority, regulated, registered, SASS and unregulated schemes)
· Private Corporates
· Charities (Registered, incorporated and unincorporated and unregistered)
· Trusts
· Religious bodies (Churches and places of worship)
· Other Corporates such as clubs and societies
Able to obtain, download and review a variety of corporate documentation such as but not limited to, Certificate of incorporation , Trust Deeds, Wolfsberg Questionnaires, structure charts, constitutional documents or the equivalent, Memorandum/Articles of Association and Partnership agreements.
Able to search for documentation on approved websites to obtain the regulator information and registration numbers.
Core Requirements
Regulatory
To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled.
To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation.
To comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role.
To attend Client Asset training as defined for the department/role as part of the CASS Training Programme.
To ensure all activities are undertaken in accordance with established CASS procedures & controls, and that any changes to activities are considered for potential CASS implications.
To escalate issues or potential breaches to Line Manager/CASS SME, to enable consideration for CASS implications.
Quality
All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities:
· To be quality driven, aiming for 100% accuracy and timeliness of delivery
· To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (both internal and external)
· To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in both individual and team performance
· To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
· To communicate and promote the values which reinforce and support a consistent quality culture
Knowledge & Technical Skills
Essential
Desirable
Good verbal reasoning and numeric skills.
Ability to analyse and appraise work, to identify potential areas of concern that could lead to risks.
Competent in producing professional written communications.
Ability to manage own workload and work independently with minimal guidance.
Proficient in the use of MS Office packages.
Ability to communicate effectively with a wide variety of stakeholders.
Ability to work to strict deadlines with an enthusiastic & flexible attitude.
Strong communication and organisational skills.
Flexible attitude to duties needed.
Flexible attitude to working hours needed – sometimes the workload will demand additional commitment outside the contractual hours.
Minimum grade level 4 in GCSE Maths and English
Knowledge of ISA, Unit Trust, OEIC and Investment Trust administration.
Experience in Financial Services Industry.
Job Type: Full-time
Salary: £24,000.00 per year
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Basildon: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Basildon
