compliance officer Bristol, England
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Location
About the job
Job summary
We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
Are you someone who is passionate about improving yours and others working environment?
Do you have experience in contract management?
Would you like the opportunity to work somewhere where you have significant autonomy in how you conduct your compliance management?
If so, we are looking to recruit a Total Facilities Management Contract Compliance Manager, to join us at the Driver and Vehicle Standards Agency (DVSA) and we’d love to hear from you!
Job description
As a Total Facilities Management (TFM) Contract Compliance Manager, you will undertake compliance visits, on a rolling basis, as required and assist with the management of compliance officers. You will support the managing of Building Managers/Facilities Assistants at the main buildings, including compliance at those sites.
You will oversee the management of the TFM contractor and their subcontractors in accordance with strategic, day to day requirements of the DVSA estate, to ensure compliance with contractual obligations under the terms of the NEC3 contract. You will be responsible for drafting Service Manager Instructions and contractual communications. You will assist with the TFM contract inbox and TFM projects.
Responsibilities include, but are not limited to;
- Execute management responsibilities effectively working with, leading and acting as a role model for team members and colleagues in line with Civil Service values.
- Determine and plan the team requirements, including allocating resources and prioritising activities, over the short to medium term by fully understanding the business environment in which the team operates.
- Demonstrate leadership by providing mentorship to staff to support the delivery of objectives. Lead and engage with honesty and integrity, while upholding the reputation of the Agency, Department and Civil Service.
- Work in collaboration with other managers across all functions for the good of DVSA and to build a high performing and well respected Agency.
- Be responsible for the efficient running of the building management teams in some of the main buildings.
- Provide assistance for Health and Safety compliance at those sites covered under the TFM contract, including input into risk assessments and business continuity plans.
- Liaise with other teams and stakeholders with responsibility for buildings management including landlords, DVSA estates and Health and Safety teams.
- Handle and manage the programme of TFM compliance visits alongside other compliance managers and agreed with line management.
- Be an escalation point following compliance visits or emails in relation to the TFM contract.
- Host regular meetings with the contractor to discuss and tackle issues and services.
- Collaborate with TFM contractor management, Estates and Operational colleagues to ensure contract compliance.
- Drafting of Service Manager Instructions, contractual communications through the CEMAR system.
- Assisting with the TFM Contract Inbox when required.
For more information about the role and responsibilities please see the attached Candidate Pack.
Person specification
We are looking for someone with experience in a TFM Contract Management environment and knowledge of Health and Safety and CEMAR.
Your excellent customer service skills enable you to always deliver high quality service to both internal and external customers and partners.
You are a motivated, self-starter who flourishes when setting own priorities and taking responsibility for your own and the team's performance. You have strong organisational skills with the ability to prioritise a heavy workload.
You have excellent communication skills in varying circumstances, with the ability to tailor this to your audience.
There will be a development opportunity for you to gain the following qualifications whilst in post if you do not already hold these:
IWFM (BIFM qualification)
IOSH Managing Safely
Additional Information
The role involves extensive travel and regular overnight stays across a large geographical area across Great Britain.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- Make roads safer
- Improve services for our customers
- Make road transport greener and healthier
- Harness the potential of technology and data
- Grow and level up the economy
We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.
Visit the Department for Transport careers website to read more about the great opportunities and benefits of working at DVSA.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Communicating and Influencing
- Working Together
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.
Things you need to know
Selection process details
The sift is due to take place 17th July 2023
Interviews are likely to be held 27th - 28th July 2023.
This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.
We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.
How to Apply
As part of the application process you will be asked to provide a CV and Personal Statement. Further details around what this will entail are listed on the application form.
For your Personal Statement, please provide detailed evidence of the following:
- Your experience of Contract Management and knowledge of NEC3 Term Service Contract
- Your excellent customer service and communication skills with internal and external stakeholders
- Your experience of having managed your time effectively
- Your experience of leading a team or project
- Your knowledge of health and safety
- Your experience in the use of Microsoft Office and CEMAR
Your personal statement will be limited to a maximum of 1250 words.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview
If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.
You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email [email protected] for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
