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Job Title: Compliance Administrator

Hours: 37.5

Contract: Permanent

Salary: £23,405.18

Location: Hybrid

About the role:

We are looking to recruit a Compliance Administrator who will:

Provide administrative support in delivery of an efficient and pro-active compliance service and contribute to the achievement of business and departmental objectives. This includes active implementation and participation in current and future service improvement initiatives whilst continuing to deliver a first-class customer service to our internal and external customers

Provide support to the Compliance Team and the wider Asset Management & Compliance service in general administrative tasks such as:

• uploading documents to the system
• cross checking as required
• chasing information especially around new developments and handovers
• meeting preparation
• minute taking, typing and circulation.
• servicing and documentation validation via location telephone audits

About you:

You will have:

• At least 1 years’ experience of administration (preferably in the Property sector)
• A strong background in a customer service
• Some knowledge of the care and housing sector is preferable, but not essential.
• The ability to work as part of a team and to contribute effectively, demonstrating a flexible approach, sharing best practice, and working with others towards shared goals and objectives to provide an effective and quality service.
• Genuine enthusiasm for providing a high standard of customer service and an ability to promote a positive attitude within the team.
• A strong customer focus with the desire and ability to deliver the highest standards of service and work to provide

HO22

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.