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A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

The IT Change Control Coordinator ( IT CCC) is responsible for assessing, reviewing and coordinating the BTS department’s IT change and release management processes including reviewing workflow and processes, recommending changes ensuring they are within pre defined agreements, auditing changes ensuring proper tracking, controlling escalations and preparing management reports. The IT CCC coordinates the “cradle-to-grave” lifecycle of IT changes and new systems releases as per Service Level Agreements (SLA’s). The IT CCC ensures that changes are released on schedule and that IT management and the business are properly informed as to the timing and the results of all systems and applications changes.

The IT CCC chairs the weekly Change Advisory Board (CAB) meetings. Provides education to IT staff on related processes and provides training as required in the use of automated support tools.

EDUCATION:

Requires Grade 12 graduation plus a one (1) year certificate program from a recognized institute of technology specializing in information systems including various Microsoft versions and associated computer related courses, word processing and spreadsheets, etc.

EXPERIENCE:

Requires two and one-half (2 l/2) years experience providing technical support in a networked environment coordinating changes and new systems releases, prioritizing and coordinating workflow and processes. A further period of up to six (6) months is required to become familiar with the corporate IT environment, its operating systems, software and procedures.

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

37.5 hours per week.

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Salary $5,115 - $6,142 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 30, 2023
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].