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We are looking to appoint an enthusiastic individual to provide effective administration and business process support to internal and external customers.

The team is part of the Place Hub Service alongside other customer facing and technical processing teams, including Parking Services. You will work in a Hub alongside colleagues from other service areas such as Planning, Building Control, Licensing and Environmental Regulation and Pest Control.

The successful applicants will be team players, with excellent customer service and communication skills. You will be familiar with using computer systems as well as use other applications such as Word, Excel and Microsoft Teams. The role will require excellent communication skills, ability to prioritise, work to deadlines and follow standard operating procedures.

Specific experience of working in a similar role or for SCC is not essential in applying for the post if relevant transferable skills and experiences are demonstrated and applicants are willing to learn.

The role is a mix of home and office working. This is kept under review in line with Service demands. You will be based at Howden House or our Staniforth road site to meet the needs of the Hub Service.

The type of work you are likely to undertake as part of a rota is:

• General printing, copying, post
• Data input for applications using Excel and specific IT systems used by our services
• Document management – electronic and hard copy
• Ordering goods and services using our finance processes and systems
• Supporting financial tasks (Ordering, processing payments, reconciling payments)
• Producing letters and email correspondence to customers
• Contribute to the co-ordination of complaints

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.