Complex Fraud Investigations Manager Edinburgh, Scotland
Lloyds Banking Group
Full Time
Edinburgh, Scotland
61641 - 68490 GBP ANNUAL Today
Job description
End Date
Friday 25 August 2023
Salary Range
£61,641 - £68,490Agile Working Options
Job Description Summary
Have you got a background in fraud?If so then we we have the opportunity for you! An exciting role as a Complex Fraud Investigations Manager working within our newly formed team Team in Insurance, Pensions and Investments.
More info below...
Job Description
Job title: Complex Fraud Investigations Manager
Salary: £61,641 - £75,339
Location: Edinburgh
Hours: Full time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Port Hamilton office.
About the role:
A rare opportunity has arisen to join our brand-new Complex Fraud Investigations Team in Insurance, Pensions and Investments. We're moving into digitised propositions, opening up new and exciting avenues and opportunities for our customers. As a result, the Financial Crime Controls Team (FCCT) must adapt and respond to new risks.
What you'll be doing:
- Responsible for ensuring the team is performing in line with expectations, our fraud prevention and detection capability is operating as designed, and we’re responding to increased threats, new typologies and targeting Organised Crime Gangs who pose a threat to our infrastructure
- Work closely with the Senior Manager to ensure the team is fit for purpose, the technology deployed is giving us the best defences, and our response to investigations only ever improves
- Design processes and escalation points, and will be involved in determining thresholds and output
- Managing Key Reporting Indicators such as Suspicious Activity Reports, Ad Hoc referrals, digital alerts or proximity reporting. You’ll be responsible and accountable for keeping senior leaders updated on volumes & trends and you’ll make recommendations for rule set adjustment as a result of your reporting and analysis
- Supporting the SM in design of Digital Defences as we deploy IDVerify, SIRA, DRE etc, you’ll work with the Senior Manager, Labs and Platforms to ensure our Controls suffer no detriment as a result of deployment
Why Lloyds Banking Group?
Join us and, as well as making a difference to customers, you’ll enjoy an exciting career where you’re free to be yourself. Great colleagues, redefining workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
What we need from you:
- Experience working within a Fraud role (investigations, tools & tech or Policy focused)
- Risk & Control experience & understanding – RCSA experience, including the ability to assess risk, understanding the need for Controls, Event management and external reporting
- Coaching experience – whilst no direct line management responsibilities, you'll be accountable for the case investigators within the team, ensuring cases are being managed accurately and responded to with the correct care and focus
- Board Papers & Reporting – experience of storytelling at an Executive level
- Threat Assessment Experience – horizon scanning practical, applied experience. An active awareness of Regulations and Legislations, and the impact this could have on our team, processes and controls
..and any of these would be really useful:
- Fraud OR Financial Crime qualifications at Diploma level or equivalent
- Knowledge of Insurance, Pensions and Investments, including the product offerings, customer segments and systems
- Experience of setting up a new team
- Law enforcement experience
About working for us ...
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We're disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- A discretionary annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people?! Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
