Student Advisory and Wellbeing Services

Full Time, Permanent

Applications are invited for the post of Community Wellbeing Co-ordinator within the Wellbeing department at Royal Holloway University of London.

The role holder will act as the first point of contact for all aspects of supporting students living in the local community. The role will include responding to all community concerns raised, and also providing administrative and triage support to the Wellbeing: Support & Guidance team of Wellbeing Advisers and Harassment Advisers. The Co-ordinator will act to support students living in the local community and seek to promptly resolve areas of concern under our internal processes which will include partnership working with teams in Runnymede Borough Council and Surrey Police and engagement with members of the local community.

Working closely with professionals in the Wellbeing Department and colleagues across the university, the successful candidate will contribute to the supportive and transformative university experience we strive to provide for our students and support our long-standing commitment to being a good neighbour to the communities of Egham and Englefield Green.

We are seeking an empathetic and proactive individual who will understand and manage the balance of providing good support to students and the wider local community and who understands where tensions can arise and has a commitment to fairly and proportionately responding to these.

This role is suited to someone that has strong interpersonal skills, is a good communicator and has the resilience to deal with often very challenging, sensitive and demanding situations. The ability to work in a fast paced environment whilst maintaining a high degree of accuracy, efficiency and GDPR compliancy in administrative work is also an essential requirement as is the ability to engage supportively and constructively with community partners and stakeholders.

Regular supervision and peer reflective practice from our internal Mental Health & Wellbeing Supervisor is available to all Wellbeing staff.

This is a full-time and permanent post, available immediately.

For any questions not covered by the job description, please contact Lucy Cox, Head of Support & Guidance at [email protected].

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: [email protected].

Please quote the reference: 0223-080

Closing Date: 23:59, 13 March 2023

Interview Date: 20 March 2023

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.