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Job description

Here at Bexley Care, we are transforming our practice model to support our commitment to providing the highest level of care. Our determination consistently to achieve positive outcomes drives the changes we have made. We are now looking for professionals who share our passion to join us as we move towards an exciting future. We strive to promote independence, giving as much control to service users as we can, allowing them to make decisions that have such an impact on them. We firmly believe that all adults deserve to live their lives with as much dignity as possible.

Oxleas NHS Foundation Trust is one of the best established and regarded mental health trusts in the country and was rated Good in the recent CQC inspection. Working together with the London Borough of Bexley, it provides a fully integrated, dynamic, modern and responsive mental health service. The Trust commits itself to promoting Equality & Diversity, ensuring that all users and providers of its services are not discriminated against and are treated according to their needs. Oxleas NHS Trust operates a Probationary Period, further details are available on request.

An exciting opportunity has arisen for a support worker, that is phlebotomy trained or willing to undertake training. The post will involve managing a case load supporting people with enduring mental health problems, and also assisting within physical health clinics to monitor and manage medication.

Clinical Responsibilities

• Knowledge, awareness and understanding of Mental Health Law,

including legislation of particular relevance to the community sector
including the Community Care Act (2015) treatment legislation, the
Care Programme Approach (2008), the Mental Capacity Act (2005)
and Community Treatment Orders (CTO).

• Working under the indirect supervision and guidance of a Registered

Mental Health Professional (RMHP) to implement care with a group of
service users with mental health problems in a range of community
settings, including service users' homes.

• Participating in the assessment of service users' mental and physical

health, including risk assessment and early signs of relapse, promptly
reporting observations to the Registered Mental Health Professional
(RMHP) with responsibility for care.

• Participating in the planning of care, promoting independent living and

working towards recovery.

• Providing care in accordance with individual service users' care plans.
• Recognising and responding appropriately to “self-harm and suicide

prevention” by service users in a community setting, in line with Trust
policies and training guidelines.

• Meeting the particular challenges regarding safeguarding in a

community setting; recognising and reporting safeguarding issues as
appropriate through raising ‘safeguarding alerts’ if you suspect that a
service user and/or carer has been exposed to harm or abuse.

• Assisting with the supervision and monitoring of medication.

Oxleas – About Us

Oxleas offers a wide range of NHS healthcare services to people living in South East London and Kent and to people in prison. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,000 members of staff work in many different settings including hospitals, clinics, prisons, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

Clinical Responsibilities

• Knowledge, awareness and understanding of Mental Health Law,

including legislation of particular relevance to the community sector
including the Community Care Act (2015) treatment legislation, the
Care Programme Approach (2008), the Mental Capacity Act (2005)
and Community Treatment Orders (CTO).

• Working under the indirect supervision and guidance of a Registered

Mental Health Professional (RMHP) to implement care with a group of
service users with mental health problems in a range of community
settings, including service users' homes.

• Participating in the assessment of service users' mental and physical

health, including risk assessment and early signs of relapse, promptly
reporting observations to the Registered Mental Health Professional
(RMHP) with responsibility for care.

• Participating in the planning of care, promoting independent living and

working towards recovery.

• Providing care in accordance with individual service users' care plans.
• Recognising and responding appropriately to “self-harm and suicide

prevention” by service users in a community setting, in line with Trust
policies and training guidelines.

• Meeting the particular challenges regarding safeguarding in a

community setting; recognising and reporting safeguarding issues as
appropriate through raising ‘safeguarding alerts’ if you suspect that a
service user and/or carer has been exposed to harm or abuse.

• Assisting with the supervision and monitoring of medication.

2. Promoting Recovery

• Supporting service users to undertake activities that are designed to

help them towards recovery and to regain independence.

• Assisting service users to access community resources that are

culturally appropriate.

• Assisting service users with welfare benefits and housing issues.
• Assisting service users in maintaining their dignity, privacy and choice,

treating them with respect at all times.

• Participating in recreational therapeutic activities.

3. Communication and Collaboration

• Working as part of a team, exchanging appropriate information with

service users, carers, and other team members on a regular basis.

• Completing community services documentation as appropriate.
• Responding to urgent situations emergencies or crises using protocols

specific to the local community setting.

• Understanding and working within the boundaries of the Lone Working

Policy and awareness of Personal Safety in a community setting,
including clear and updated communication with the shift lead.

• Reporting any safety or security concerns that arise in community

settings to maintain the safety of service users, staff and others.

• Assisting in the maintenance of the team's supplies and equipment,

reporting any problems to the appropriate team member.

• Working in a professional manner, respecting the boundaries of the

relationship with service users and carers in a community setting and
maintaining confidentiality of sensitive information.

• Ability to fulfil all the requirements of the role (including physical) and if

unable to then reasonable adjustments may need to be made either to
your role or place of work to ensure safety of self, staff and patients.