community relations manager

community relations manager London, England

lululemon
Full Time London, England 37204 - 29294 GBP ANNUAL Today
Job description

community

Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team
The Employee Relations Team is here to create, foster and uphold the conditions needed for our people to realize their full potential. Our policies, practices, and approach is always through the lens of our core values. We believe individual experiences and perspectives matter; every situation is unique and requires thoughtful consideration and a mindful approach.

A day in the life:
  • Create and update Investigation Practices based upon legal requirements, industry standards and feedback from business.
  • Lead high profile investigations and support with Employee Relations consultation.
  • Provides coaching, guidance and support on investigations and Employee Relations consults requests being handled by Employee Relations Team in market.
  • In partnership with NA ER Manager, Sr. Manager ER and Legal, create strategy to provide ongoing education and ongoing development for the team related to investigations i.e. legislative updates, case studies, best practices, etc.
  • Discern when to engage with legal partners and IDEA on complex Employee Relations matters and mitigating risk to our people, business and brand.
  • Identify and foster relationships with key leaders and partners in P&C, IDEA, and the business and acts as point of contact for urgent ER matters.
  • Remain informed on global employee relations trends, internal policy updates and updates to legislation.
  • Manage case load for team and ensure SLA are met.
Qualifications:
  • 5+ years of Human Resources experience with a focus on Employee Relations.
  • 3+ years experience in leading complex Workplace Investigations.
  • Post secondary diploma, dress or certificate in human resources management.
  • Knowledge of employment/ labour standards in EMEA Countries.
  • Certificate of training in workplace investigations/ conflict resolution/ project management would be a plus.
  • Extensive knowledge and experience providing consultation on sensitive ER matters.
  • Strong communication skills both written & verbal.
  • Strong project management skills.
  • Excellent organizational skills and abilities, detail-oriented and committed to a high degree of accuracy.
  • Capable of effectively managing multiple demands from a variety of sources.
  • Builds relationships quickly; must be an effective team player.
  • Strong analytical skills.
  • Ability to travel.
Must haves:
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
  • Communicates with honesty and kindness, and creates the space for others to do the same.
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Fosters connection by putting people first and building trusting relationships.
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

community relations manager
lululemon

www.lululemon.com
Vancouver, Canada
Calvin McDonald
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
1998
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