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Do you have proven experience of working in a fundraising and/or marketing environment plus a solid grasp of implementing digital marketing utilising a range of platforms (e.g., Meta Business Suite, Google Ads and Google Analytics)? Then join Shelter as a Digital Fundraising and Marketing Manager and you could soon be playing an important role at the heart of our Community and Events team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

Our Community and Events teams sits within a wider Income Generation directorate that’s focused on a variety of other types of fundraising. Welcoming, supportive and keen to meet you, we work hard (but try to have a lot of fun too) and passionately believe in developing our people. We’re also delivering an ambitious 3-year plan aimed at raising our Community and Events income from £5.5m to £8.3m. This is a great chance to take your digital skills to the next level, implement strategic plans and work with a Senior Digital Fundraising and Marketing Manager and stakeholders across the organisation to help improve performance.

As Digital Fundraising Manager you’ll play a vital part in effectively delivering a Community and Events digital strategy that seeks to acquire and retain a range of Community and Events supporter audiences. Day-to-day, you’ll be line managed by the Senior Digital Fundraising and Marketing Manager who will lead on strategy. You’ll also get to work closely with Community & Events team members, as well as colleagues across the organisation - including other Income Generation teams, Digital, Marketing, Social Media, CRM and Creative – to ensure strategy is implemented. Playing your part in programme development and delivery, planning and managing the delivery of end-to-end campaigns and carrying out digital specific research – these are just some aspects of this superb career development opportunity.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

You have a strong understanding of best practice in digital marketing and communications and spotting and recommending opportunities for improvement. You also have great project and campaign management skills, plus the ability to manage multiple projects at once. Comfortable working collaboratively and across teams, you’re confident having input into complex and new data and analytics processes too. You’re innovative, audience-led, supporter/customer-centric and keen to provide the best possible experience to Shelter supporters. You also thrive on keeping ahead of emerging trends and horizon scanning, are used to testing and optimising campaigns and not afraid to share failures and successes and quickly recommend findings. Above all, you’re excited by the prospect of working in an innovative team to improve Shelter’s Community & Events fundraising offerings.

To apply, please submit your CV and a supporting statement. Your supporting statement should outline how you meet the ‘About You’ section of the job description.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.