Communications Officer London, England
Job description
Are you a proactive and enthusiastic communications professional looking to develop your career in the largest NHS community healthcare trust in England?
We are looking for a creative, organised and dynamic Communications Officer to join our central communications team. You will play an active role in planning and delivering our internal and external communications campaigns, creating engaging content for our channels, and leading on specific events.
You’ll be joining a team that aims to do our best for our staff and patients and takes pride in what we do while having fun, working collaboratively, and creating opportunities for growth and development.
This is a pivotal role in the team, and you’ll be expected to be highly organised to provide a responsive service and able to develop and maintain good working relationships with staff across the Trust as well as external partners and stakeholders.
As the Communications Officer, you will work as a key member of the CLCH central communications team, delivering a wide range of internal and external communications activities.
You will plan, deliver and evaluate high quality communications plans and provide communications advice and support on operational matters.
In this role you will support the Trust to build and maintain a positive reputation as a high quality NHS provider and employer of choice in all its service areas.
Creative, organised and with excellent writing skills, you will make a real impact to staff experience and engagement and help to transform our external profile.
The postholder will be expected to act as a communications generalist working across a number of disciplines: internal communications and engagement; external communications and stakeholder engagement; social media; event management; and some media relations.
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, ethnicity, religion, and disability. We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks.
- Plan, deliver and evaluate communications and engagement plans in line with strategic and operational priorities, ensuring effective delivery of communications objectives.
- Act as the day-to-day point of contact for select corporate and operational services; attending relevant meetings, developing an in depth understanding of the services and providing responsive advice and assistance on operational matters
- Develop content and materials written in engaging, plain English language for a range of formats including news articles, surveys, e-newsletters, blogs, case studies, reports and printed publications
- Develop and publish content across digital platforms, including the external website, staff intranet and social media
- Identify and escalate communications risks and issues to senior members of the communications team for strategic input and handling.
