Job description

ADMISSIONS, RECRUITMENT AND MARKETING DIVISION

Student Voice Communications Assistant

REF: SC4375

Salary on appointment will be £23,715 per annum with an annual increment up to £27,131 per annum.

We are seeking a motivated and enthusiastic individual to work as part of the Holistic Student Insight team and the Communications and Advocacy team to enhance UEA’s reputation with current students through the creation of engaging, impactful communications across a full range of communication channels.

You will focus on promoting opportunities for students to feed back to the University through the ongoing Student Voice activity and engage them with the outcomes and actions taken in response to their feedback.

You will help to keep students informed and engaged with the University and nurture a sense of belonging.

You should have:

· Experience creating compelling content and campaigns for a range of audiences across multiple channels for example, web, portal and social media.

· An understanding of how to develop strong student engagement including response rates to surveys and uptake of other feedback mechanisms.

· The ability to meet multiple deadlines and develop strong working relationships with role holders across the institution who take action to support the student experience in response to student feedback and insight.

· A keen interest in delivering an excellent student experience.

Benefits include:

• 34 days annual leave inclusive of Bank Holidays and University Customary days.
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependents, plus incapacity cover.
• Health and Wellbeing: discounted access to sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

This full-time role is available immediately on an indefinite basis.

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Closing date: 7 July 2023

To apply for this role please visit:

https://myview.uea.ac.uk/webrecruitment/pages/vacancy.jsf?vacancyRef=SC4375

where you will be able to complete and submit an online application. Please note, CVs received directly from Indeed will not be considered, only applications made via the UEA website.

The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism and a Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024.

Job Types: Full-time, Permanent

Salary: £23,715.00-£27,131.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site gym
• On-site parking
• Store discount

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Norwich

Application deadline: 07/07/2023
Reference ID: SC4375